Windows 10: my name is obedy from Tanzania iwant help about when my pc connected with ethernet cable...

my name is obedy from Tanzania iwant help about when my pc connected with ethernet cable mobile hotspot not working

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Ethernet cable settings

Hi Campbell,

Thank you for writing to Microsoft Community Forums.

Please reply to the follow questions to get a better understanding on the issue:

• What is the model number of your laptop?
  
• Do you have a yellow exclamation on the network icon after connecting the cat 7 cable?
  

However, you can follow the troubleshooting steps from
Fix network connection issues in Windows.

Also, I suggest you to check the laptop manual or laptop manufacturer to know whether the Ethernet port of your laptop supports cat 7 cable.

Hope it helps.

Nikhar Khare

Microsoft Community – Moderator

 

Ethernet cable not working.

You need to solve your problem one step at a time, e.g. like so:

• Connect your CAT5 cable directly to your router. If it does not work, replace the cable.
• Connect the cable to your TP-Link wall plug. If it does not work, reconfigure or replace the wall plug.

 

Ethernet Connection

Hi,



Thank you for posting your query on Microsoft Community.



We would like to ask additional information that will help us in resolving the issue.

• What kind of computer are you using? Is it a desktop or a laptop?
• Did you make any recent changes to your computer?
• Have you tried troubleshooting the issue by yourself? If yes, what were the steps you have taken so far?

I would suggest you to try the following and check:

• Verify that the cable connects the modem to the wall jack is connected securely.
• Verify that the cable connects the computer to the modem is attached securely at both ends.
• Restart the router/modem.

Follow the steps and let us know if it helps.