Windows 10: My netflix app was able to download shows that i could later watch off line but after the...

My netflix app was able to download shows that i could later watch off line but after the update i am unable to download or watch content offline please fix this

:)

 

Netflix on Windows 10 - issues with offline downloads

That's not true, see the support page of Netflix: How to download titles to watch offline

To download titles from Netflix on your device, you will need:

• 
  An iPhone, iPad, or iPod running iOS 9.0 or later
  
• 
  A phone or tablet running Android 4.4.2 or later
  
• 
  A tablet or computer running Windows 10 Version 1607 (Anniversary Update) or later
  
  
• 
  An internet connection*
  
• 
  An active Netflix streaming account
  
• 
  The latest version of the
  Netflix Apple iOS,
  Netflix Android, or
  Netflix Windows 10 app
  

*Though you will be able to watch your downloaded TV shows and movies without an internet connection, you will need an internet connection to download content with the Netflix app.

 

Netflix and Windows 10 .

Hi Nishkaam,

There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

• Close the Netflix app.
• Turn off the firewall and antivirus software on your computer.
• Now, launch the Netflix app.
• Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
• You should be able to access Netflix now.

Let us know if you need further help.

Regards.

 

Netflix

Hi Marshall3,

There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Netflix application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Advanced options.
  
• Click Reset.

If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Uninstall.

Let us know how it goes and we'll assist you further if needed.