Windows 10: My network Adapter goes missing

I own an ASUS TUF Gaming A15 FA5061C laptop PC with a MediaTek WiFi 6 MT7921 Wireless LAN card. Since last month, every time I plug the laptop PC to AC power, the WiFi disconnects and disappears from the Network and Internet Settings after a minute or two. This has happened even when I'm connected to two different WiFi routers from two different Internet service providers. I already tried doing multiple restarts, a network reset and a driver update for the network adapters but it didn't work. I have also tried redownloading the drivers from the particular manufacturer ASUS. It Didnt help. An

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Wireless adapter goes missing - Lenovo yoga 730

Hi KatieRamdas!

I'm Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

We recommend you to try the steps below and see if it works:

1. On your keyboard, press the Windows logo key and X at the same time. Then select Device Manager. You’ll be prompted for permission. Click Yes to open Device Manager.

2. In Device Manager, click View and select Show hidden devices.

3. Click Network adapters to select it.

4. Click Action and click Scan for hardware changes.

5. Double-click Network adapters to expand the list. See if your wireless network adapter (usually the adapter whose name contains the word “wireless”) appears among the list.

If your wireless network adapter doesn’t appear among the list, try to launch Network troubleshooter.

On your keyboard, press the Windows logo key and type network troubleshooter.

Then select Identify and repair network problems in the list of search results to run the network troubleshooter.

The network troubleshooter will automatically detect the network problems on your PC.

You just need to follow the steps in the network troubleshooter and see if this issue can get fixed.

For more steps you may check this link:

https://answers.microsoft.com/en-us/windows/for...

Hope this helps.

Sincerely,

Louie

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community

 

Issues with network adapters

Hi Alfonso,

To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
IP from the new network. Kindly follow the steps below:

• In the search box on the taskbar, type Identify and repair network problems, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.