Windows 10: My network adapter has a problem

While playing a game on my laptop it suddenly had a bsod System_thread_exception_not_handled so after the bsod I restarted my laptop but when my laptop turned on my WiFi is gone so I checked on my adapter is gone too so I watched a tutorial and said to delete the adapter and let windows reinstall it so I deleted the adapter and restarted it but.... the network adapter didn't reinstall so I went to my manufacturers website to reinstall my adapter but everything I try to reinstall it doesn't work. So my network adapter is gone so help me.

:)

 

Network Adapter PROBLEM

Hi,

Thank you for posting in Microsoft Community.

First Verify if the WLAN service is started and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic.

Step 1: Please follow the steps to
start the WLAN service.

• 
  Click on Start, type in services.msc
  and press Enter.
  
• 
  Select WLAN Autoconfig from the list, Right click
  properties.
  
• 
  Change the startup type to Automatic.
  
• 
  Click on Start button.
  
• 
  Click on Apply, Ok.
  

Restart the computer and verify if it works.

Also check if all the dependencies are also running. Try the steps to check Dependencies.

• 
  Right-click on WLAN Autoconfig and select Properties.
  
• 
  Click on Dependencies, you will find all the dependency services under box labeled this service depends on the following system components.
  

Step 2: Run an inbuilt Network troubleshooter.

• 
  Press Windows + X key and select
  Control Panel.
  
• 
  Type troubleshooting and select troubleshooting.
  
• 
  Click on view all on the left pane and select
  Network adapter.
  
• 
  Follow the on-screen steps and check.
  

I would also suggest you to check with the below link to check how to resolve wireless problems.

Refer:
Wired and wireless network problems

Keep us posted to help you better.

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community

 

Network adapter problem

Hello all,

First post and need help with something please.

The basics- new Asus x509ua machine from January. Sometimes the network adapter is not found by the computer.

This has been happening on and off since I bought the machine. It happened two or three times back in Feb/Mar and just now happened again. The network adapter is not discoverable or found by the computer so I have no internet options. I've been through steps previously of downloading and installing drivers and some other things so have a bit of experience with it. Also sometimes I just fixed itself, where the problem was there and I couldn't solve it, then turned the computer on after two days and the adapter was there. This time there's a different problem.

Turned computer on today, no internet options. Go to device manager, network adapters, the list only shows the 8 WAN miniports, so I click show hidden devices and get the full list including the QualcommAtheros adapter.

I right click on it and uninstalled it, but now I don't know how to reinstall it because I can't see it. I'm hoping it will just magically reappear like it has in the past as I don't know what else to do. This has happened at a really bad time as I'm working from home and need to use the computer.

Would anyone know what I should do? Any help would be much appreciated. Thanks!