Windows 10: My New hdd is not recognized on my pc in a Sabrent Sata Enclosure. It only shows up in...

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Why does my Ugreen HDD enclosure not work with Windows 10 Home v1809? It works with my Lenovo Windows 10

Greetings,

I bought a Ugreen HDD enclosure to transfer data from my Asus Q200E laptop -- which died -- to my new Asus Vivobook. I switched the Vivobook out of S Mode to Windows 10 Home v1809. The enclosure is recognized by and is fully accessible from my older Lenovo
laptop Windows 10, but not the Vivobook.

Can anyone tell me how to get the HDD enclosure to be recognized by the Vivobook Windows 10 1809?

I think its related to the deactivation of built-in Admin account noted here: Updating to Windows 10 1809 Deactivates Built-in Admin Account

but it's alll above my head.

I tried troubleshooting using this article: External Hard Drive Not Showing Up in Windows 10 [Solved] - Driver Easy which
included trying to update the driver using the Run prompt "devmgmt.msc" but I couldn't find the enclosure in the device list. It shows up in the Control Panel Device list as Ugreen Storage Device.

The HDD enclosure supports SATA 3.0, backwards compatible with SATA 2.0/ SATA 1.0

Please help.

Thanks,

Antoinette

 

Problem in transferring Data to HDD SATA hardware enclosure kit

Hello all, I recently purchased a HDD SATA hardware enclosure kit for the purpose of retrieving data from my old laptop that has died. I received the package, followed directions, plugged it in, with two USB ports, then nothing happened. I could hear that
the disk in the enclosure was spinning, however, nothing appeared on the screen. I even went into Device Manager and looked under installed hardware and it was not listed. I even tried to reset my pc and have the enclosure plugged in during the reinstallation
process. Subsequently, I had to return the hardware enclosure. Does anyone have an idea why this particular device would not work in Windows 10? Thank you

 

Problem in transferring Data to HDD SATA hardware enclosure kit

Hello,

There could be many reasons for this issue.

• Could be because of corrupted or outdated USB drivers.
• Could be problem with HDD SATA hardware enclosure kit.
• Might have occurred due to third party application conflicts.
• Might be because of third party applications installed on your system.

Initially, you may check if the same issue occurs with other PC as well. If not, try to update or reinstall USB drivers and check if this helps.

Follow these steps:

• Go to Device manager in control panel.
• Select Device manager and a Device Manager window will pop-up.
• Double Click on USB Controllers to expand.
• Right click on the USB Controllers that is listed and select Update.

I hope this information helps. Please do let us know if you need any further assistance.

Thank You.