My New HP Laptop, Battery Question

Discus and support My New HP Laptop, Battery Question in Windows 10 Support to solve the problem; Well, my trusty Toshiba laptop died the other day. Wouldn't turn on at all (probably bad mother board). So, I went and purchased a new HP laptop, the... Discussion in 'Windows 10 Support' started by Mr Ed, May 25, 2018.

  1. Mr Ed Win User

    My New HP Laptop, Battery Question


    Well, my trusty Toshiba laptop died the other day. Wouldn't turn on at all (probably bad mother board). So, I went and purchased a new HP laptop, the same size and weight of my Toshiba (17" screen). My question has to do with the battery charging. My Toshiba charged to only 80%, whereas the HP charges to 100%. That being the case, would it be advisable to run the machine on battery power occasionally to benefit battery life? Many newer laptops don't have easily replaceable batteries, and I'd like to extend the life of mine as long as possible. I usually run my PC plugged in to AC, but still wish to preserve the battery. Thanks for your input.

    :)
     
    Mr Ed, May 25, 2018
    #1
  2. Yaqub K Win User

    HP Envy Laptop Battery not charging after Windows 10 installation

    Hi,

    Thank you for posting on Microsoft Communities.

    I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

    • Press Windows Key + X.
    • Click on Device Manager.
    • Expand Batteries and right click on Batteries ACPI and click on Un-install.
    • Restart the computer and check.

    If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.
     
    Yaqub K, May 29, 2018
    #2
  3. AbhijeetRoy Win User
    HP Envy Laptop Battery not charging after Windows 10 installation

    Hi Yaqub,

    Thanks for the advise.

    I have reinstalled the batteries ACPI in device manager about 5 times, but with no success.

    Have also ran all updates, including bios updates from HP.

    Finally did battery health check from Bios and using HP tool and both say the batter health is okay.

    Is there anything else that can be done? I know another friend of mine who has had the same issue on his Sony vaio laptop after windows 10 upgrade.

    Hope this can be resolved.

    Thanks
     
    AbhijeetRoy, May 29, 2018
    #3
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My New HP Laptop, Battery Question

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