Windows 10: My new Pc freezes up

Discus and support My new Pc freezes up in Windows 10 Software and Apps to solve the problem; I bought a new PC. And as of late the apps suddenly stop responding and nothing opens, closes, or reacts, I don't think it's the CPU because I only... Discussion in 'Windows 10 Software and Apps' started by Victor Sardaneta, Nov 25, 2021 at 12:52 PM.

  1. My new Pc freezes up


    I bought a new PC. And as of late the apps suddenly stop responding and nothing opens, closes, or reacts, I don't think it's the CPU because I only have a couple of Chrome tabs open. Not even the Microsoft menu shows up properly. The mouse works for a while, but then the mouse freezes with everything. I don't know if this is related to the Bluetooth USB I installed. I didn't have this issue until my new Bluetooth USB arrived, and I connected it to my Echo Dot, but I didn't use the computer for too long to know this.So my 3 suspicions are:-The PC isn't working properly.-The Bluetooth USB from U

    :)
     
    Victor Sardaneta, Nov 25, 2021 at 12:52 PM
    #1

  2. PC Freezes

    Hello,

    To isolate your Windows 10 freezing issue, kindly answer the following questions:

    • Aside from this error, are you also getting other error codes or messages?
    • Where do you usually experience this freezing issue? Is it during startup?
    • Other troubleshooting steps you've tried so far?

    Looking forward to your response.
     
    Michelle Vil, Nov 25, 2021 at 1:05 PM
    #2
  3. PC freezing while creating new files or folders

    Hello John,



    Thank you for writing to Microsoft Community Forums.



    1. Since when are you facing this issue?
    2. Are you aware of any changes being made to the PC?
    3. Which version of Windows 10 you are using currently?
    4. What is the make and model of the PC?


    Refer the article on
    Which Windows operating system am I running?




    However, I suggest you to follow the steps mentioned below and check if that helps.



    Method 1:



    Restart the file explorer and check if the PC freezes again.



    1. Press Ctrl + Shift
      + Esc key together.
    2. Now look for Windows Explorer process.
    3. Right click on it and click on
      End process.
    4. Now click on File
      and click on Run New task on the task manager window.
    5. Type explorer.exe and click on
      OK.


    Method 2:



    Boot the PC in safe mode and check if the PC freezes while creating a file or folder. Refer the article to

    start your PC in safe mode in Windows 10
    .



    If the PC is not freezing in safe mode then perform a clean boot from safe mode.
    Refer the article on How to perform a clean boor in Windows. If
    the PC is not freezing then please refer the section How to determine what is causing the problem after you do a clean boot.



    Note:
    Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot.



    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Nov 25, 2021 at 1:05 PM
    #3
  4. stuartb04 Win User

    My new Pc freezes up

    pc freezing again....

    hi again guys
    i had a amd 4200+ o/c to 2.6ghz which was freezing before
    upped the volts to 1.35 which i think sorted the problem out

    now i have a new 6000+ which i installed 5 days ago
    it froze this morning.ran prime95 before i went to work
    it froze half hour into it.
    i should be getting a new psu after xmas,which might resolve it(who knows)

    now my 6000+ has got 1.34volts pumping up its ass.
    is this enough????
    its not o/ced by the way

    these random freezes are doing my head in
    and it only freezes when my pc is idle(i leave it on 24/7)
    never freezes when im on it
    suggestion guys??......thanks
     
Thema:

My new Pc freezes up

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