Windows 10: My new pc keeps crashing - could I please get assistance to resolve this??

Hello,December 2023 I bought a new desktop pc & have had constant crashing issues & need help to try to resolve this.My System info:- OS: Windows 11 Home- Model: AMD Ryzen 9 7900X 12-Core - Type: x64-based PCThe computer frequently black screens & restarts randomly while using - doesn't seem to correlate with any particular activity as it shuts off while I'm just browsing the internet or while I'm in the middle of gaming. Occasionally it has blue-screened though thankfully they happen much more infrequently.I have tried uninstalling & reinstalling my drivers, I've clean ins

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Pc keeps crashing while playing games

Hi,

Having incomplete Windows update is one of the possible reasons why your pc games keeps crashing when playing after you reinstalled the Windows 10. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may click the link below:

Click here

Step 2: Download all the critical updates for Windows 10. Kindly refer to the link below and follow the step provided on the link.

Windows 10 Update Assistant

Kindly update us with the results, so that we can assist you further.

 

Forza Horizon 3 Crash on Gameplay

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that Forza Horizon 3 keeps crashing.

• Are you aware of any changes made to the computer recently?
  

I suggest you refer and follow the steps mentioned in the article and check if that resolves the issue. Refer to the article
My Game is Not Launching or is Crashing on PC.

Let us know how it goes.

Regards,

Zaki

 

app crashes but not in safe mode

Hello Mahmoud,

When an app is working in safe mode and it crashes when your PC is in normal mode, it means that there's a software conflict or problem that's causing it to crash. To better assist you, kindly answer the following:

• Have you recently installed a new app? We suggest that you uninstall the new app, and check if it helps resolve your concern.
• Do you have any other antivirus software installed on your PC? We suggest that you turn off any antivirus software installed on your PC, and see if you were able to run the app without any issues.
  
• Does it happen to a specific app only (the app mentioned above)? We suggest that you contact the software developer, or post in their forum for better assistance.
  

Please let us know if the issue is resolved or you need any further assistance.