Windows 10: My Notebook over the last couple of days is bluescreening - dxgmms2

Discus and support My Notebook over the last couple of days is bluescreening - dxgmms2 in Windows 10 Software and Apps to solve the problem; Hi All,My notebook seems to be having a black screen of death on startup, it sits there booting but screen is completely blank. Then it restarts again,... Discussion in 'Windows 10 Software and Apps' started by JimTsetsos, Oct 24, 2023.

  1. JIMTSETSOS
    JimTsetsos Win User

    My Notebook over the last couple of days is bluescreening - dxgmms2


    Hi All,My notebook seems to be having a black screen of death on startup, it sits there booting but screen is completely blank. Then it restarts again, then boots up and then screen is visibly showing windows and I can login.I've had it bluescreen a couple of times. so downloaded windbg and analyzed minidump.can someone please help me to resolve this dxgmms2 error: ************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : true AllowNugetExeUpdate : true AllowNugetMSCre

    :)
     
    JimTsetsos, Oct 24, 2023
    #1
  2. DEWDROP_
    Dewdrop_ Win User

    Cortana Notebook

    In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

    To enable Cortana, please follow the steps below:

    • Go to Cortana.
    • Go to Settings.
    • Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

    Hope this helps.
     
    Dewdrop_, Oct 24, 2023
    #2
  3. PHRV
    PHRV Win User
    dxgmms2.sys BSOD

    Hello,

    A while back, my computer lost power while it was installing windows updates. Since then, I've had BSODs every couple days, with various errors pointing to a driver error. These were annoying, but manageable. I tried a few basic troubleshooting steps, like
    using a removal tool for my graphics card drivers and reinstalling, but I didn't do much else.

    The last couple days, the BSOD rate has ramped up, and I started seeing "dxgmms2.sys" get listed in the BSODs, which is relatively new.

    I followed the instructions
    here.

    And here are my dmp files resulting from that:
    https://1drv.ms/u/s!Au4wk9mJt6sJgcFgkEXA4rOFod4-cg?e=wIzEMq

    Thanks.
     
    PHRV, Oct 24, 2023
    #3
  4. AXE0
    axe0 Win User

    My Notebook over the last couple of days is bluescreening - dxgmms2

    System_Thread_Exception_Not_Handled dxgmms2.sys


    Hi Asellia,

    Welcome to the 10forums.


    What driver versions have you tried currently for your graphics?
    If it is the newest version, 361.43, try rolling back the drivers.
    Driver Rollback | NVIDIA
    Code:
    Code:
    Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_CPU_HOST_APERTURE::UnmapRange+3a )  7: kd> lmvm nvlddmkmstart             end                 module name fffff800`cf870000 fffff800`d048b000   nvlddmkm   (deferred)                  Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys     Image name: nvlddmkm.sys     Timestamp:        Wed Dec 16 15:03:30 2015 (56716F32)     CheckSum:         00BE13AE     ImageSize:        00C1B000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    My Notebook over the last couple of days is bluescreening - dxgmms2 [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
     
    axe0, Oct 24, 2023
    #4
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My Notebook over the last couple of days is bluescreening - dxgmms2

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