Windows 10: My Omen 35L is stuck on the welcome screen/repeatedly restarting

I have had this Omen 35L PC for a little over a month now and I just did a full wipe of the PC. I deleted all my files and backed up the ones I wanted to keep. When I did a full PC reset it got stuck on the reboot at %64 and then it shut down and when it started back up it when to the omen welcome screen then did a quick flash to the screen that said it was at %64 then just restarted again. I'm not sure what us going on but it did that for over an hour and I'm unable to understand how I can fix this.

:)

 

Stuck in Windows 10 Upgrade

My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

• Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
  
• Attempting to boot the machine itself and getting into "repair/safe mode" using F7
  
• Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.
  

I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

Suggestions for next steps?

 

repeatedly restarting

Hi,

Having damaged system files can be one of the possible reasons why your computer is restating unexpectedly and repeatedly. To help us provide better assistance, we would need you to answer the following questions.

• Which build, version and edition of Windows is installed on your device?
• What is the make and model of your device?
• Have you made any changes to your computer before you experienced this issue?
• Have you encountered any error messages when your laptop is repeatedly restarting?

In the meantime, we suggest performing a clean boot to your device. This
link provides further information about how clean boot works and how to perform a clean boot in Windows devices.

We are looking forward to your response.

 

Windows 10 crashed and restarting repeatedly

Hi,


Thank you for posting your query in Microsoft Community and for your interest on Windows 10.

I understand your concern and inconvenience. We are glad to help you.

• What is the make and model of the pc?

• What are the troubleshooting steps you have already tried?

I would suggest you to unplug all external devices connected to the pc and restart the pc to check if you are able to get to the desktop screen.


Ensure to plug in the power cord to the socket and check if you are able to get to the desktop screen.

After getting to the desktop screen, ensure to install any pending updates and also update all device drivers from Device Manager. Once this is done restart the computer to check the status.

Hope the issue will be resolved. Do contact us for further queries. We will be happy to assist you.

Thank you.