Windows 10: My OneDrive is forcing me to sign in with a nonexistent email, and won't let me do what it...

Discus and support My OneDrive is forcing me to sign in with a nonexistent email, and won't let me do what it... in Windows 10 Gaming to solve the problem; I recently changed the email I use with my Microsoft account, and tried taking a screenshot of something recently. I then got a notification that I... Discussion in 'Windows 10 Gaming' started by Alina_27, Jan 13, 2023.

  1. Alina_27 Win User

    My OneDrive is forcing me to sign in with a nonexistent email, and won't let me do what it...


    I recently changed the email I use with my Microsoft account, and tried taking a screenshot of something recently. I then got a notification that I needed to sign into my OneDrive account, which I didn't sign out of. I clicked on the sign in prompt, and was directed to a window where it said, 'That Microsoft account doesn't exist. Enter a different account or get a new one.' I put in the info it requested, but then it said, 'You're syncing a different account' - 'The account you signed in with doesn't match the account you're syncing. Please provide the password for "email that is not in use,

    :)
     
    Alina_27, Jan 13, 2023
    #1
  2. Suman_B Win User

    signing into onedrive

    Hi JoelDavial,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are unable to sign in to OneDrive on your Surface Pro. We do have a dedicated team, which supports issue related to OneDrive. Meanwhile you can try the following steps and check if that helps.

    I would suggest you to check if you are able to login to
    OneDrive
    website. If you are able to login to the website, then please try downloading the
    latest version of OneDrive
    and check if that helps.

    However, if the issue persist I would suggest you to contact OneDrive support team. You can follow the steps below to contact the OneDrive support team.

    Sign in to OneDrive.com from any browser, click the '?' help icon on the top banner of the page and select
    Email OneDrive support. Submit your question and follow the prompts to request support.

    Thanks,

    Suman.B

    Microsoft Community - Moderator
     
    Suman_B, Jan 13, 2023
    #2
  3. Nikhar_K Win User
    Unable to login to OneDrive using new email address

    Hi Chris,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to sign in to OneDrive using your new email address.



    Please let us know:



    • When you say, “I have updated to a new email address and updated Microsoft details” where exactly have you updated the details?
    • Are you try to sign in to the OneDrive website or OneDrive Desktop app?


    I would suggest you to refer the steps mentioned in the article
    OneDrive shows "You're syncing a different account" error
    and see if that helps.



    However, let me help to point you in the right direction for support related to OneDrive issues. We do have dedicated support team for OneDrive and you can get in touch with them for further assistance. Follow the below steps to contact the OneDrive
    support team.



    Sign in to OneDrive.com from any browser or Open OneDrive App, click the ‘?’ help icon on the top banner of the page and select
    Email OneDrive support. Submit your question and follow the prompts to request support.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 13, 2023
    #3
  4. tops Win User

    My OneDrive is forcing me to sign in with a nonexistent email, and won't let me do what it...

    Skype won´t wok in 17063

    Skype Won´t work... games won´t work...

    Making backup and re-format...

    Maybe I Install a Windows 7 again, At least, all of my games run smoothly ...Sadness!!

    *Banghead
     
Thema:

My OneDrive is forcing me to sign in with a nonexistent email, and won't let me do what it...

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