Windows 10: My Operating System Has 13 GB of Windows Update Files I Can't Remove

Discus and support My Operating System Has 13 GB of Windows Update Files I Can't Remove in Windows 10 Installation and Upgrade to solve the problem; My computer gave me stopcode error messages, so I went to Windows Recovery and used Startup Repair and Chkdsk commands. The computer performed many... Discussion in 'Windows 10 Installation and Upgrade' started by StephenPlunkett, Sep 7, 2021.

  1. My Operating System Has 13 GB of Windows Update Files I Can't Remove


    My computer gave me stopcode error messages, so I went to Windows Recovery and used Startup Repair and Chkdsk commands. The computer performed many Chkdsk functions automatically. I did a clean install. Windows Update could not download both The KB5005033 and KB5005110. I could not download them from Microsoft Update Catalog. I performed an in-place upgrade and the problems went away. My computer ended up with 12-13 GB less free space than the norm. Storage Settings identify 12-13 GB of temporary Windows Update Files. How can I return my free space back to normal?* Moved from MSN

    :)
     
    StephenPlunkett, Sep 7, 2021
    #1

  2. how to completely remove windows

    This was from windows help

     
    brandonwh64, Sep 7, 2021
    #2
  3. System 32 files/ programs runs for a while and disappears on Windows 10

    Hi Konstantin,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing with the processes running on the operating system. Do not worry we will help you with this issue.

    Provide us additional information to assist you better with this issue:

    • What is the complete error message/ error code of this issue?
    • Have you made any changes to the operating system prior to this issue?
    • When exactly does this issue persists?

    I suggest you to try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to sign-out from the current user account, restart the computer, resign-in and check with the status of this issue.

    Step 2: I suggest you to run SFC scan and check if it helps.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a
    Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

    Follow the below steps:

    • Right click on the Start button, click on
      Command Prompt (Admin).
    • Type “sfc /scannow” without the quotes and hit
      Enter.
    • After the scan, restart the computer and check for the issue.

    Step 3: Also, I suggest you to install all the pending updates on Windows 10.

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue with the required information for further assistance.
     
    Deepika Gowda, Sep 7, 2021
    #3
  4. AsRock Win User

    My Operating System Has 13 GB of Windows Update Files I Can't Remove

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Sep 7, 2021
    #4
Thema:

My Operating System Has 13 GB of Windows Update Files I Can't Remove

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