Windows 10: My other accounts keep on getting locked

Discus and support My other accounts keep on getting locked in Windows 10 Gaming to solve the problem; I have used 2 email to try and make another account on my xbox, the first one was almost immediately locked, the second I had for a few days. When I... Discussion in 'Windows 10 Gaming' started by JoshGaming47, Apr 23, 2022.

  1. My other accounts keep on getting locked


    I have used 2 email to try and make another account on my xbox, the first one was almost immediately locked, the second I had for a few days. When I later tried to sign in It told me to check my account, upon doing so it told me to verify it so of course I did, then it told me "this account has been locked for suspicious behavior" I am rarely on this account/profile, and I had just made the email I was using for the account, brand new little to no usage at all, yet i am suspected of violating the terms of service. I tried to unlock it but to no avail, It had told me that i have tried unlockin

    :)
     
    JoshGaming47, Apr 23, 2022
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Apr 23, 2022
    #2
  3. Locked Out of Admin Account

    Hello Linda,



    Thank you for writing to Microsoft Community Forums.



    1. Are you using a Microsoft account or a local account?
    2. Which version of Windows 10 you are using currently?
    3. Is the other user account an admin account?


    I suggest you to try using the on screen keyboard at the login page and check if you are able to login to the PC.



    1. At the login screen click on the
      ease of access icon at the bottom right hand corner.
    2. Click on the on screen keyboard to open it.
    3. Type the password and try to login.

    If you are using a Microsoft account, I suggest you to refer the article on

    how to reset your Microsoft account password
    .



    However, if you are using a local account, then I suggest you to refer the article on

    reset your Windows 10 local account password
    .



    Note: While performing these steps, there might be a risk of data loss. You may take a backup of the data before performing the steps.



    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Apr 23, 2022
    #3
  4. mrgeek Win User

    My other accounts keep on getting locked

    Suspended Account

    Something similar happened to me. I set up a computer for a family member and when logging in on a secondary MS acct for support purposes, I incorrectly typed my password and was then asked to enter a code texted to a last 4 nos. that I didn't realize was a 2nd phone that I used for 2-step verification. So when I said that wasn't my backup number, the acct was auto-locked for 30 days, nothing to do but wait. At least the family member had a Local Account and was able to use the device until I was re-instated, whereupon I was able to sign-in and verify my 2nd step in the verification process.
    If you used your land line as the 2nd step, I'm afraid, you're, likewise, locked out until the 30 day period is over. By then, either get a secondary email acct, as suggested, or a burner phone that takes texts so you're VERY clear as to what your 2nd verification option is. This is a case where having a Local Acct with admin privileges would be invaluable. Good Luck with your efforts.
     
    mrgeek, Apr 23, 2022
    #4
Thema:

My other accounts keep on getting locked

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