Windows 10: My outlook.com account was hacked. Now it does not exist

My son has an outlook.com accountIt was hacked 6 weeks agoWhen I try and login or recover the account - all attempts say: The account does not exist.I can open Windows mail on his computer and I can see his emails. But it says I need to fix the accountWhen I do that and try and login it says the account does not existIf I try and create a new outlook account with the same email address - it does not allow it and says - that account already existsMy don will lose game purchases and many other things related to this account - I have a lot of details about the account and can easily prove my son

:)

 

outlook account config

SO today my friend asked me if i could post this question on the forum:



He wants to configure a outlook account with 1 email, with that outlook account he wants to run the same account in 2 diferent computers he wants the both computer to be connected in network, for example:

• he receives a email and that email is sent to each computer;
• he deletes a email from one computer and it also deletes on the other;
• he moves a email to a folder it also moves on the other computer;

If you guys can help me would be nice!

thanks!

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!

 

outlook account config

His email provider should have the instructions for setting up outlook with an IMAP account.