Windows 10: My Outlook PersonalFolders.pst file Disappeared Overnight

Discus and support My Outlook PersonalFolders.pst file Disappeared Overnight in Microsoft Office and 365 to solve the problem; When I opened Outlook this morning I got pretty much a blank screen, no mailbox, no messages at all. It took me little time to discover that my... Discussion in 'Microsoft Office and 365' started by pencat12, May 8, 2016.

  1. pencat12 Win User

    My Outlook PersonalFolders.pst file Disappeared Overnight


    When I opened Outlook this morning I got pretty much a blank screen, no mailbox, no messages at all. It took me little time to discover that my ThisPC/Documents/Outlook/PersonalFolders.pst file was gone. I did find a ThisPC/Documents/OutlookFiles/PersonalFolders2.pst file that appeared to be a backup, right date (today), and right size (884,881KB). But Outlook won't load that file, I still see no folders and no messages.

    I have no idea how this happened, everything was fine last night. Is there any way to get Outlook to open that backup file?

    Computer: Dell Precision M4800 laptop, 16GB memory, 500GB disc
    Windows: Win10 Pro, 64-bit
    Office 365 - Offcat shows: Office Professional Hybrid 2007 (Retail/OEM edition) apparently because I also purchased and installed Visio. Offcat also shows Outlook as 2016 version.

    :)
     
    pencat12, May 8, 2016
    #1

  2. Email System Error

    Somehow one of the email accounts did disappear overnight on Outlook, but now I can not get that account to sync, it has been over 4 hrs syncing. I also can not delete it.
     
    LesHettinger, May 8, 2016
    #2
  3. Enquiry87 Win User
    Lost contact photos

    Overnight all my photos attached to my contacts disappeared on my phone Lumia 830 and the live tiles of contacts. Next day when I signed into outlook on my desktop, it had upgraded to the new multi colour. I can put back the photos and live tiles, but what
    happened?
     
    Enquiry87, May 8, 2016
    #3
  4. pencat12 Win User

    My Outlook PersonalFolders.pst file Disappeared Overnight

    I still don't know how it happened, but I did manage to find the scanpst.exe utility and was able to repair my corrupted backup file and recover what I suspect is most but not all of my e-mail messages. I say that because the recovered file is a bit smaller than the original. But I'm just happy to have the vast majority (>98%) of it back.
     
    pencat12, May 8, 2016
    #4
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My Outlook PersonalFolders.pst file Disappeared Overnight

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