Windows 10: My paint 3d crashed and all of my 3d projects are deleted

I wanted to load a 3d project but my paint 3d crashed, when I opened it i saw that there aren't my models, i opened the app again and still no models, why did this happen, can i get them back somehow?

:)

 

An accidental paint 3D project deletion

So... not so long ago I've accidentally deleted my Paint 3D project, and been looking for ways to recover the project. I would like to know if it is even possible to recover it. I'm open to suggestions and quite desperate to get it back, if you know anyway to recover said project please type out you're suggestions/ideas I will be very greatful.

 

Paint 3D: Can't open project

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are having difficulties with Paint 3D app on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Paint 3D installed on the PC?
  
• Did you try opening any other project or did you try to open the same project on a different device?
  
• Are you aware of any recent changes on the PC prior to this issue?

However, we would suggest you to perform step 1, 3 & 7 from this article:
Fix problems with apps from Microsoft Store



If the issue persists, then we would suggest you uninstall and reinstall Paint 3D app.

1. Close Paint 3D app. Press
   Windows + X key.
   
2. Select Windows PowerShell (Admin)
   from the list.
   
3. Copy and paste this command:
   Get-AppxPackage *Microsoft.MSPaint* | Remove-AppxPackage
   
4. Press Enter key and once the process completes, restart the PC.
   
5. After restart go to Microsoft Store and install
   Paint 3D.

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Paint 3d projects deleted

Paint 3d was not responding, so i did a reset. It said no files would be deleted, but they all were. I still have files i saved as glb files, but 2d projects are gone. A system restore did not help. Nor did a recover search for the Ms Paint app data bin
files. Are my projects gone forever?