Windows 10: My PC blue screened again after updating Windows and now I don't have the option to reset...

Windows 10; Lenovo V15-IGL; Intel Core i7 11th gen; Boot C: drive 256 G; D: drive 1 TBSo my PC blue screened after updating to Windows a week ago but I was able to get it to work after a few hours when I factory reset it keeping files. Now, after using it again and downloading the BIOS and CPU updates that had been deleted I restarted it, and again I get the BSOD, except it doesn’t even give me an option to reset it. The only things that I can do that don’t immediately fail are accessing the UEFI BIOS and using the command prompt. In respect to the BIOS I’ve tried turning off Safe Boot but th

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Windows 10 update options

No, not Option Six, I said Option Two step 6, here: Option Two Step 6,

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step