Windows 10: My PC can't recognize any of my audio devices.

I have several Audio devices connected to my PC, including headphones, but none of them work for some reason. I tried contacting a Microsoft support person, and they told me to upgrade to Windows 10. So I did. I upgraded to Windows 10, and absolutely nothing had changed. My audio devices were still not being recognized. Can anyone please help?

:)

 

We can't find an audio device for your PC.

Hi,

I suggest you run the sound troubleshooter by following the steps below:

• Type “troubleshooting” in search box and press Enter.
• Click on View All on top left pane.
• Click on Playing audio from the list and follow the on-screen prompt for troubleshooting.

Hope the information is helpful.

Regards

 

Audio device issue

Hi Venu,

Incompatible audio device drivers are known to operate against the method that Windows 10 follows. First, uninstall the audio driver, then follow these steps to resolve the issue:

• Right-click on the name of your PC at the top of the list of devices in
  Device Manager.
• Select Scan for hardware changes to reinstall the device driver, or download and install the latest version from the manufacturer’s website.

Let us know how it goes.

 

Windows not recognizing motherboard audio device

If the HD Audio device only appears in Device Manager as a Hidden Device (it displays with a transparent icon) then, yes, Windows is not detecting the device. Could be the chip failed. But here's a trick that sometimes works....

HD audio connects like this:Windows <===> HD Audio Controller <=======> HD Audio Device
Your HD audio device connects downstream to an Audio Controller. Sometimes the controller needs to be reset.

Look in Device Manager under System Devices. Do you find a device named something like "High Def Audio Controller" or "Realtek HD Audio Controller"?

• If not there, it's the controller that failed
• If you find the HD audio controller:
  • Right click it, select Uninstall. If asked, do not choose to delete driver files.
  • Reboot. The driver will reinstall and the audio controller will attempt to re-detect the HD audio device. Does it find it this time?

If that doesn't work, i'd also check if any BIOS updates.