Windows 10: My pc crashed, I dont know how to fix it, never had this issue before, i was playing games...

Discus and support My pc crashed, I dont know how to fix it, never had this issue before, i was playing games... in Windows 10 BSOD Crashes and Debugging to solve the problem; My pc screen went black, i was just playing a game right now, then randomly went black and making a buzzing noise in my headest then my pc shutdown,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Javyisepik epik, Dec 26, 2023.

  1. My pc crashed, I dont know how to fix it, never had this issue before, i was playing games...


    My pc screen went black, i was just playing a game right now, then randomly went black and making a buzzing noise in my headest then my pc shutdown, from what research i did, i went into event veiwer and was told this, The computer has rebooted from a bugcheck. The bugcheck was: 0x00000005 0xffffa80f2ff9a080, 0xffffa80f2d55d300, 0x0000000000000001, 0x0000000000000000. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: a923c327-4de2-4f3a-b303-e264884795a4. EventDataparam10x00000005 0xffffa80f2ff9a080, 0xffffa80f2d55d300, 0x0000000000000001, 0x0000000000000000param2C:\WINDOWS\MEMORY.DMP

    :)
     
    Javyisepik epik, Dec 26, 2023
    #1

  2. Issue when playing games

    Hello,

    This issue when you're playing games can be due to incompatible driver since it can be resolved by updating the display driver. However, we would like to know more about your concern. Kindly provide us the needed information below:

    • Which device are you using in playing games?
    • Is this issue happening when you're playing online or offline games?
    • Is there a connected USB device?
    • Are you getting any error messages?

    As an initial recommendation, we suggest that you try reinstalling the driver instead of updating it. Here's how:

    • Open Device Manager.
    • Right-click (or tap and hold) the name of the device.
    • Select Uninstall.
    • Restart your PC and Windows will attempt to reinstall the driver.

    Looking forward to your response for any updates.
     
    Jennifer Bri, Dec 26, 2023
    #2
  3. Issue with Gaming resolution in Lumia 535.

    Hi Balavarisrikanth,

    • What is the exact issue are you facing games? Is it a online game or playing through any app?
    • Is this issue specific to any game?
    • Do you get any error message while trying to play?
    If you are facing this issue with store games, I suggest you to try the steps mentioned in the below article and check if this helps.

    Lumia troubleshooting and repair

    https://support.microsoft.com/en-us/help/10280/lumia-troubleshooting-and-repair



    Note: From the above link navigate to Other problem
    > Problem not listed in the troubleshooting tool and try the steps.

    Kindly let us know the above information and status of the issue to assist you further.

    Thank You.
     
    ThofikhAhamad, Dec 26, 2023
    #3
  4. My pc crashed, I dont know how to fix it, never had this issue before, i was playing games...

    Playing games crashes and restarts PC

    Issue

    When playing or installing game my system will fully crash, sometimes giving me a BSOD. This only happens with some games, and then only sometimes.
    I've tested games like Apex Legends and Frostpunk, which only sometimes give a crash, and with Minecraft (Java), which has never crashed, even with intense graphics.
    I've also had the system crash when installing games via the Epic Games Store or Steam, but never when installing programs via normal EXEs and MSIs. I've also never had the system crash under normal usage, like using the internet or updating Windows.

    Overall the crashing is extremely inconsistent as well, I've been able to play games that crashed immediately in the past for up to 3 hours without a problem. Another thing is that this issue only started happening recently, after I reset Windows when I got this PC from a family member, who played various games on it without issue.


    Solutions

    I've tried the following:
    - Looking in event viewer
    I've been unable to find anything consistently logged before the crash, but some logs from game crashes have lead me to similar issues on the internet. There also may be things I'm overlooking in event viewer as well.

    - Running CHKDSK
    I ran CHKDSK and the utility found and corrected some errors, this didn't fix the issue.

    - Running DISM and SFC
    I ran both of these utilites, which, if I remember properly, fixed some errors, but didn't fix this issue.

    - Updating/reinstalling video drivers
    I tried updating to the latest versions of Nvidia's GameReady and Studio drivers via GeForce Experience, as well as reinstalling the drivers entirely via a standalone EXE, this didn't fix the issue.

    - Disabling XMP
    I toggled XMP for my memory and it didn't resolve the issue.

    - Checking that my hardware can handle games
    All the components are listed at the bottom of this post, but the CPU, GPU, and memory are all more than fast enough to run any game, and the power supply has more than enough wattage to run them. Nothing is overclocked or changed from recommended settings.


    Theories

    Myself and a few others have had some theories as to what may cause this issue, and may lead to it being resolved:
    - Power issues
    The power provided from my outlet is not enough to run the PC. I highly doubt that this is the cause of the issue, since I have run other powerful PCs just fine off of the same outlet. This also doesn't make sense, since games like Minecraft work, and downloading causes crashes.

    - Issues related to certain game engines
    My personal best guess is that some game engines interact with the drivers in a way that a game like Minecraft doesn't, since Minecraft isn't built off of a traditional engine like Unreal or Source. This doesn't explain crashing when downloading games however.

    - Overheating
    Somewhat related to the power theory, my PSU or other critical components are overheating and shutting down. I've tested the temperatures of my CPU and GPU, and both are well below the maximum temperature where they would shut down. However, I have to way to test the temperature of my power supply, which may be overheating without my knowledge.


    System Specs

    OS Windows 10 Pro 64bit | Build 19043.1110
    CPU Ryzen 7 3700X | Stock clock
    GPU EVGA GeForce RTX 2070 SUPER XC
    RAM Corsair Vengeance LPX 32 GB | Tested with stock speed (2133Mhz) and XMP (3200Mhz)
    Mobo Gigabyte X570 AORUS PRO WIFI
    PSU Cooler Master MWE Gold 750 W 80+ Gold
    SSD Corsair MP600 Force Series Gen4


    Thanks for taking the time to read through this post, I'm willing to provide any information that may be relevant to fixing this issue My pc crashed, I dont know how to fix it, never had this issue before, i was playing games... :)
     
    CarbonGhost, Dec 26, 2023
    #4
Thema:

My pc crashed, I dont know how to fix it, never had this issue before, i was playing games...

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