Windows 10: My PC crashed while playing a game and wiped my game folder. Can someone read the...

I've managed to find all my games and restore them so I'm less worried about that. I'm more worried about what on earth caused it, if it might happen again, and how to prevent it. I cant see a way to link the file so i'll just copy and paste it in- i don't know whats important so i'll include as much as I can.KEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullPtr Key : AV.Fault Value: Write Key : Analysis.CPU.mSec Value: 343 Key : Analysis.Elapsed.mSec Value: 58046 Key : Analysis.IO.Other.Mb Value: 41 Key : Analysis.IO.

:)

 

Game crashing.

Hi Nini,

The error message that you received when you played the game means that the graphics card driver needs an update. To resolve your concern, we suggest that you update the graphics card driver by following the steps below:

• Select the Start button, type Device Manager, and select it from the list of results.
• Expand one of the categories to find the name of your display adapter, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display adapters category, right-click your graphics
  card and select Update Driver.
• Select Search automatically for updated driver software.
• If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

If these steps don't work, try reinstalling the driver:

• Open the Device Manager.
• Right-click (or tap and hold) the name of the display adapter.
• Select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

You may also run the game in compatibility mode to make it work on your Windows 10 PC by following the steps below:

• Go to the game folder and right click on the setup file.
  
• Click on Properties and go to the Compatibility tab.
  
• Under the Compatibility mode, check Run this program in compatibility mode for: and select the operating system where the game is compatible.
  
• Let the drivers install and launch the game again

Keep us updated with the results after performing the suggested solutions above.  

If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.

 

Crashing when playing certain games.

Just going through things step by step to make sure I've done them all.
Entered powercfg -h off, but there wasn't any confirmation etc so unsure if this worked.

Other conversations led me to believe that it was a RAM issue, so I have since upgraded my RAM but the issues persist. I've also tried changing ram slots, loading only one ram stick etc as suggested in previous posts.



This should be the link for the LOGS folder


This should be the link to the WHEA folder.

At the time I had not been overclocking, but the problem persists whether I'm overclocked or not - so currently running with A-XMP profile 1 enabled (msi b450 gaming plus max mobo). I also currently have "precision boost overdrive" enabled, but didn't at the time of crashes.

My main issue now is severe stuttering in games (not the game alone, but the entire pc itself freezes for a split second.) If this is no longer a suitable forum for my topic please let me know and I can move it!

 

play games on my pc

Hi Lisa,

In order to assist properly, kindly answer the following questions:

• On which website are you trying to play the game? What is the title of the game?
• Have you tried using other browsers like Edge?
• What error message are you getting?
• Can you provide more details on the troubleshooting steps that you have tried so far?
• Are you experiencing that same thing using other PCs?

Your response is highly appreciated.