Windows 10: my PC crashes and display goes off whenever I try to sign in to an account of microsoft.

Discus and support my PC crashes and display goes off whenever I try to sign in to an account of microsoft. in Windows 10 Gaming to solve the problem; Hey everyone, I try to open these below apps and my pc crashes and display goes off till I just close the app using Alt+F4 :Microsoft StoreMicrosoft... Discussion in 'Windows 10 Gaming' started by Ali Ata Hashemi, Jul 30, 2023.

  1. my PC crashes and display goes off whenever I try to sign in to an account of microsoft.


    Hey everyone, I try to open these below apps and my pc crashes and display goes off till I just close the app using Alt+F4 :Microsoft StoreMicrosoft login Microsoft Office loginand ANYTHING related to Microsoft login liveThe device is a Lenovo 7360 Mini.CPU : IntelR CoreTM2 Duo CPU E8400 @ 3.00GHz 3.00 GHzGPU : OnboardRam : 8 GBWindows installed on a : Solid State DriveWindows edition : Windows 10 ProWindows version : 21H2And I should mention that even I tried installing a new windows 10 and also windows 11 but the problem didn't fix at all. But installing windows 7 helped a bit.

    :)
     
    Ali Ata Hashemi, Jul 30, 2023
    #1
  2. Teokute Win User

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. my PC crashes and display goes off whenever I try to sign in to an account of microsoft. :(

    Any suggestion?
     
    Teokute, Jul 30, 2023
    #2
  3. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Jul 30, 2023
    #3
  4. my PC crashes and display goes off whenever I try to sign in to an account of microsoft.

    Desktop and Taskbar crashing/refreshing when signed into Microsoft account

    TL;DR: explorer.exe crashes when a user profile is logged into a Microsoft account. This does not happen on local accounts, even local accounts made on the same machine.

    This is about the fourth time I've run into this across several difference devices within the last two weeks, all signed into different Microsoft accounts. The one thing linking them all together is that the owner is signed into a Microsoft account. Local users do not have this issue until they sign into said account, then the problem resurfaces (even across fresh Windows 10 installs). I'm surprised I haven't seen anything about it as of yet. Most of the machines are on 1903 (one was on 1809 originally), though the error continues even once updated to 1909. This problem also continues even when booted into safe mode.

    What's going on

    • Immediately after login, the desktop and taskbar constantly crashes/refreshes every few seconds.
    • You cannot open the start menu, settings page, file explorer, launch anything either via icons or WIN + R.
    • To launch anything, you have to access the Task Manager through CTRL + ALT + DEL and run a new task. However, every time explorer crashes you get tabbed out of the box

    Looking up the symptoms, many threads suggest disabling Windows Error Reporting Service, which has only fixed the issue once, and only temporarily. Others say it is Norton or other similar anti-viruses, but none of these machines have Norton. Two had ESET Node32, but even when that was removed the crashing continued.

    Other suggestions I've tried:

    (restarting the machine after each)

    • removing Adobe Reader and putting all PDF files on the desktop into a
      folder (which again only worked once and only temporarily). suggestion from here
    • completely removing every icon and file off the desktop
    • removing iCloud (only one of the machines had that, but still did not fix it)
    • removing IDT-Audio drivers (none of them had that, but I removed/uninstalled realtek ones as well to be safe.)
    • downgrading/upgrading/removing display drivers, like Nvidia, etc. (Nothing changed there either)
    • running sfc /scannow (did not find any violations)
    • running DISM.exe /Online /Cleanup-image /Scanhealth, DISM.exe /Online /Cleanup-image /Restorehealth, and DISM.exe /Online /Cleanup-image /Checkhealth(ran successfully, but did not fix the problem)
    • in-place Windows upgrade via thumbdrive
    • uninstalling Feedback Hub, disabling Timeline, setting Diagnostic data from full to basic and a few others following this
      guide/fix
      that worked for someone else, similar to this one and the first comment here as well.
    • disabling any and all Microsoft account settings/themes syncing, but it might be a bit late for that to go into effect?

    With one of the machines that I disabled the Windows Error Reporting on, the crashing stops but then I get an alert saying the following:

    I can hit OK, but that just causes explorer.exe to crash again and the alert reappears.

    .dmp logs on at least one machine say the "Fault Module Name :" was SHELL32.dll with an exception code of 0xc0000409 through AppCrashView and a subcode of Subcode: 0x7 FAST_FAIL_FATAL_APP_EXIT with WinDbg Preview

    full .dmps are here

    Are there any ideas on what this could be? Or how to fix and/or prevent it? (other than just telling people to not sign into a Microsoft account).

    Thanks!
     
    Raeanne Moriarty, Jul 30, 2023
    #4
Thema:

my PC crashes and display goes off whenever I try to sign in to an account of microsoft.

Loading...
  1. my PC crashes and display goes off whenever I try to sign in to an account of microsoft. - Similar Threads - crashes display goes

  2. Pc crashes or goes black whenever trying to update gpu drivers

    in Windows 10 Gaming
    Pc crashes or goes black whenever trying to update gpu drivers: So currently the issue is it shows microsoft basic display adapter as my display drivers rather than showing my integrated gpu drivers and whenever i try to update my driver i pc would either crash and go to infinite start loop or go black screen with all lights still on and...
  3. Pc crashes or goes black whenever trying to update gpu drivers

    in Windows 10 Software and Apps
    Pc crashes or goes black whenever trying to update gpu drivers: So currently the issue is it shows microsoft basic display adapter as my display drivers rather than showing my integrated gpu drivers and whenever i try to update my driver i pc would either crash and go to infinite start loop or go black screen with all lights still on and...
  4. Pc crashes or goes black whenever trying to update gpu drivers

    in Windows 10 Drivers and Hardware
    Pc crashes or goes black whenever trying to update gpu drivers: So currently the issue is it shows microsoft basic display adapter as my display drivers rather than showing my integrated gpu drivers and whenever i try to update my driver i pc would either crash and go to infinite start loop or go black screen with all lights still on and...
  5. Whenever I try to sign in with my Microsoft account across my computer a white box appears....

    in Windows 10 Gaming
    Whenever I try to sign in with my Microsoft account across my computer a white box appears....: Like the question states this goes for games I have on Gamepass and just the regular Microsoft store. It won't let me sign in nor does it go away. I have to manually close out of it. I have attached images that exactly show the problem. I have tried repairing gaming services....
  6. Whenever I try to sign in with my Microsoft account across my computer a white box appears....

    in Windows 10 Software and Apps
    Whenever I try to sign in with my Microsoft account across my computer a white box appears....: Like the question states this goes for games I have on Gamepass and just the regular Microsoft store. I have attached images that exactly show the problem. I have tried repairing gaming services. I have restarted 4 times but to no avail. I am really at my wits end....
  7. my PC crashes and display goes off whenever I try to sign in to an account of microsoft.

    in Microsoft Windows 10 Store
    my PC crashes and display goes off whenever I try to sign in to an account of microsoft.: Hey everyone, I try to open these below apps and my pc crashes and display goes off till I just close the app using Alt+F4 :Microsoft StoreMicrosoft login Microsoft Office loginand ANYTHING related to Microsoft login liveThe device is a Lenovo 7360 Mini.CPU : IntelR CoreTM2...
  8. my PC crashes and display goes off whenever I try to sign in to an account of microsoft.

    in Windows 10 Software and Apps
    my PC crashes and display goes off whenever I try to sign in to an account of microsoft.: Hey everyone, I try to open these below apps and my pc crashes and display goes off till I just close the app using Alt+F4 :Microsoft StoreMicrosoft login Microsoft Office loginand ANYTHING related to Microsoft login liveThe device is a Lenovo 7360 Mini.CPU : IntelR CoreTM2...
  9. Can't sign in with my Microsoft Account. The window crashes when I try to.

    in Windows 10 Ask Insider
    Can't sign in with my Microsoft Account. The window crashes when I try to.: I've recently reinstalled W10 on my PC as it was stuck on a boot loop. Now I have a problem where I can't add any accounts to this one. I can't sign in using my Microsoft account so I'm stuck with a local account. I also can't add my work email that I use for MS Teams and...
  10. whenever my computer goes to sleep and I try to wake it, it will crash and shows “reboot...

    in Windows 10 BSOD Crashes and Debugging
    whenever my computer goes to sleep and I try to wake it, it will crash and shows “reboot...: Following sequence occurs when machine sleeps: Put computer to sleep by timing out or by touching power button, or selecting sleep from start menu. – System goes to sleep quickly. Touch mouse: system starts to wakes up. Windows home image Screen appears quickly, and...