Windows 10: My PC crashes and forced to restart after connection XBOX controller via Bluetooth

This problem first happened to me today, when turning on my Bluetooth controller, at the moment it connects the computer completely crashes.I am using Windows 11 insider program, Canary channel.In the computer system logs, I receive these errors:1. The GameInput Service service terminated unexpectedly. It has done this 6 times.2. The compound file GameInput Service was produced with a newer version of storage.3. The GameInput Service service terminated unexpectedly. It ha

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Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Cant connect my XBOX ONE controller to my W10 pc via bluetooth

Hi,

If you encounter issues connecting an Xbox One Wireless Controller on your Windows 10 PC via Bluetooth, it may be because of an incorrect device configuration. Another factor that we have to take into consideration is an outdated Bluetooth driver. We suggest
running the Bluetooth troubleshooter on your Windows 10 PC. Here are the steps:

• Select the Start button, then select Settings >
  Update & security > Troubleshoot.
• Under Find and fix other problems, select Bluetooth >
  Run the troubleshooter.
• Restart your device so that the changes will take effect.
• Disconnect then reconnect the controller and check if the same issue occurs.

We also recommend verifying if the Bluetooth device shows on the Device Manager. To do so, kindly perform the following steps:

• In the search box on the taskbar, type Device Manager, and select it from the list of results.
• In Device Manager, select View > Show hidden devices.
• In Device Manager, select View > Devices by connection.
• Find your Bluetooth hardware.

For additional troubleshooting steps, refer to
How to connect and troubleshoot Bluetooth on your Xbox One Wireless Controller. The details on that page will guide you how to connect the controller via Bluetooth as well as troubleshooting methods you may perform if you encounter issues with the Bluetooth
connection.

We're looking forward to get this issue resolved.

Do get back to us with the progress. We'd be more than willing to provide you additional troubleshooting solutions.

 

Xbox Controller Won't Connect To My PC Via Bluetooth

Hello Reaves,

Thank you for posting in Microsoft Community.



We understand that you are trying to connect your controller to PC via Bluetooth. There could be updates that need to be install or repair needs to be done.

Here are some troubleshooting steps you can try:



1. Make sure your PC has Bluetooth turned on and is discoverable.

2. Turn off your Xbox controller by pressing and holding the Xbox button for 6 seconds.

3. Press and hold the pairing button on your Xbox controller until the Xbox button starts flashing.

4. On your PC, go to Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth.

5. Select Xbox Wireless Controller from the list of available devices and click Pair.

6. If the pairing process fails, try resetting your Xbox controller by inserting a paperclip into the small hole on the back of the controller and holding it down for a few seconds.

7. Try to connect your controller to another device like console or mobile phone or other PC. See if you can connect your controller.



If none of these steps work, you may need to update your PC's Bluetooth drivers or try connecting your Xbox controller using a USB cable. I hope this helps!



Sincerely,



Microsoft Community Moderator