Windows 10: My PC does not recognize my bluetooth headphones

Hi,

I was trying for an hour to connect my new Surface 3 Laptop to my Marshall III bluetooth headphones, but it does not work.
I made sure that my headphones are not paired with other devices, and I tried turning off and on the bluetooth of my PC as well as on my headphones.

But at the end, the headphones remain in standby mode, being ready to be connected, and the PC just doesn't find it.

Any hints that will solve this issue?

Thanks in advance.
Adel.

:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

boat rockers 510 Bluetooth headphones won't to windows 10 pc

In that case, I suggest you uninstall the Bluetooth headphones, please follow the below to do so.

Step 1:Maksure to unplug the Bluetooth headphones before performing the below

Go to the search box next to the windows icon and type Device Manager then click to open it.

Step 2:

Then expand Bluetooth and the right click on Bluetooth headphones

Step 3:

Then select Properties

Step 4:

Click on Driver tab and then click on Uninstall Device

Step 5:

Restart PC and verify it's not listed in the Bluetooth settings page

Step 6:

Once the above is confirmed then plug the Bluetooth and try to setup.

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Bluetooth not recognising headphones

Bluetooth on my PC recognises, pairs with and works with an ear piece headphone/mic.
Bluetooth on my Smartphone recognises, pairs with and works with an Ausdom headphone.
Therefore all hardware works.

However, PC Bluetooth will not recognise, let alone pair with, Ausdom headphone.

I have tried re-boots, turning Bluetooth on/off, uninstalling, re-loading drivers, etc. I have run out of ideas.

Any suggestions please?