Windows 10: My PC Hard Freezes randomly when I'm playing video games

Hello

As I have mentioned in the title, I'm experiencing random freezes which can only be resolved by completely shutting down the laptop. The freeze however only happens when I play video games, when I'm doing other things the laptop seems to work normally. I have noticed that when I use direct x 9 instead of direct x 10 or above I experience less freeze, but time to time my laptop still freezes. Can I have help regarding this problem? as this freeze is getting annoying especially when I play games such as Dota 2. I'm currently using Windows 1909 (OS Build 18363.1198).

Thanks in advance

:)

 

PC keeps freezing randomly while playing games/streaming videos

Hi,



A corrupted data may cause your PC to randomly freeze while playing games or streaming videos. Here are
two steps on how to isolate system issues:



Method 1: Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in
Windows 10. Here is the link on how to perform
a clean boot.



Method 2: Here is a link on
how to download Apps Troubleshooter.





Let us know how it turns out.

 

PC keeps freezing randomly while playing games/streaming videos

My PC freezes 4-5 times a day when I am using it to play video games and stream video content.

a bit about my set up...

Win 10 64 Bit (activated)

Dual Monitors

AMD FX(tm) – 8350 Eight Core Processor

8 GB ram

Nvidia Geforce GTX 750 Ti

(If you need more than this let me know)

PC is about 2 years old and runs great right up until the point that it freezes. I will be running a game on my one monitor and streaming video on the other and everything will freeze including the sound which repeatedly plays the last nanosecond (<-hyperbole)
of sound that was playing. The only way I can get control back is a hard reset by holding down the power button or hitting the reset button.

I have tried all kinds of fixes/solutions up to this point and will try and list them out here...

updating drivers (I have Driver Easy doing this)

Rolling back drivers

Cleaning my registry

Checking for memory failures

upping my power settings

cleaning my disk

... and tons of other little random fixes that I cannot even remember as I have been going at this for a few months.

The few pieces of info that might be of some help is that the event viewer is showing me some consistent errors around the freezes. (I have tried looking these up to tackle individually, but can seem to figure it out from there)

Any help is greatly appreciated. Thanks.

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.