Windows 10: My pc has been crashing during gaming for a month probably, have no clue what causes it.

Discus and support My pc has been crashing during gaming for a month probably, have no clue what causes it. in Windows 10 BSOD Crashes and Debugging to solve the problem; I already had this problem once, but I solved it by completely reinstalling GPU drivers. However, currently reinstalling drivers doesn't work either.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Meduna Jakub, May 30, 2024.

  1. My pc has been crashing during gaming for a month probably, have no clue what causes it.


    I already had this problem once, but I solved it by completely reinstalling GPU drivers. However, currently reinstalling drivers doesn't work either. My PC freezes after around 15 minutes whenever I play any games that take a lot of GPU usage simpler games do not crash, and when I restart my monitor or wait some time my monitor loses signal. Only a hard shutdown helps during this. I was looking for some clues, and found a MEMORY.DMP file, however I don't understand anything at all. Maybe someone else knows what causes it, and if it's hardware or software issue.************* Preparing the env

    :)
     
    Meduna Jakub, May 30, 2024
    #1

  2. What is causing my PC to crash?

    System information (dxdiag):

    Windows 11 64-bit (10.0, Build 22631)

    Motherboard: Gigabyte B550 Vision D (BIOS version F11p)

    CPU: AMD Ryzen 5 5600X

    GPU: AMD Radeon RX 6800 XT

    RAM: 32 GB

    DirectX Version: DX12

    I am troubleshooting issues with Baldur's Gate 3 causing my PC to crash. It has been doing so through several patches of the game and frequently for the past 4 months. I have already reached out to the developers (Larian Studios) and have received little to no support. I'm trying to gather data myself but so far it seems my CPU is hanging so quickly that crash dumps fail to generate. The game is the only application I have that causes any noticeable instability of my PC. The crashes are sometimes slow (2-3 seconds) that propagate from strange graphical glitches (animations stop but characters keep moving across the screen) to audio hangs and then a full shutdown. Sometimes I get a BSOD saying "Unexpected Store Exception". And sometimes the screen just freezes until I press the reset button.

    I have tried a long list of troubleshooting steps, in rough order:

    • Maintaining Windows and all other software (including the game) are fully up-to-date
    • Follow developer recommended steps:
      • Reinstalling the game
      • Check the Resource Monitor for stressed hardware
        • CPU, RAM, and GPU are not saturated at any point during gameplay or the crash.
        • SSD1 is not saturated, however, during some crashes that last 2-3 seconds, the SSD read output appears to saturate just before the system fully hangs.
      • Decreasing performance settings anyway (made no difference)
      • Disable save synchronization between the local and cloud copies
    • Reinstalling CPU and GPU drivers with AMD installer
    • Check Event Viewer for bsod logs
      • Errors from the game itself (bg3dx11.exe and bg3.exe) (no longer seeing these today)
      • Errors from the AMDRyzenMasterDriverV20 service failing to start.
      • Errors from the volmgr saying "Dump file creation failed due to error during dump creation."
      • Errors from the ntdll.dll (no longer seeing these today)
    • Move the game from SSD1 to SSD2 (Both on M.2 PCI-e ports)
    • Reinstall all AMD software with the AMD Clean Up Tool (in Safe Mode) followed by the AMD installation wizard.

    I have not yet tried creating a new user profile (would be easy but I don't know what that would help) or reinstalling Windows (I would really like to avoid that since it would not be easy).

    I'm running out of ideas for things to troubleshoot. If I'm using Event Viewer correctly, it doesn't show any crashes related to the game anymore. I tried Windows Performance Recorder but it doesn't actually save anything until the recording is stopped, which doesn't help me when my whole system is hanging. I don't have any idea why my SSD Read is saturating. The game's crash logs don't reveal anything, and apparently my Windows crash logs are also failing to populate. A redditor with similar crashes upgraded their GPU from an older model to one similar to mine and that solved their problem. Unfortunately I don't have much room to upgrade.

    Could anyone suggest further data gathering steps so that I could find out what is causing this problem?
     
    BShaffer73, May 30, 2024
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, May 30, 2024
    #3
  4. testing Win User

    My pc has been crashing during gaming for a month probably, have no clue what causes it.

    Game crashing all the time / PC freezes sometimes

    Since about a month I have the problem that a game (Grand Theft Auto V) is crashing all the time. Sometimes the complete PC freezes too so that it displays the old image e.g. a few minutes ago (completely unresponsive, only restarting the PC helps). The time is not predictable, when it crashes. At one time it crashes after five minutes, another time it crashes after half an hour. But one thing is sure - it will crash.

    I have contacted the Rockstar Support and they say they can't help me anymore. Things I did asked by the Rockstar Support:

    • reinstalled the game and Social Club multiple times
    • deleted game files in AppData/Local/Rockstar Games/GTA V and Documents\Rockstar Games\Social Club
    • deleted C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe and restored via Steam option Verify integrity of game files
    • DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannow multiple times
    • uninstalled another app, which should be responsible for network timeouts/blocking
    • switching to story mode/second character
    • submitted the export of msinfo32 including crash reports to the support
    • changed firewall settings

    Things I tried myself:

    • played in Safe Mode
    • changed graphics settings
    • removed OC
    • updated to latest Nvidia driver (436.15)
    • updated Windows 10
    • checked the event log, but there is no entry
    • executed memtest86 without problems
    • made a stress test with FurMark without problems

    I don't have expierenced similar problems in other games/apps.

    System configuration:

    • i5-6600K
    • 16 GB RAM
    • Nvidia GeForce GTX 780

    Temperature is always OK.

    Launcher.log from GTA V writes something like:

    How can I find the cause of this error?
     
    testing, May 30, 2024
    #4
Thema:

My pc has been crashing during gaming for a month probably, have no clue what causes it.

Loading...
  1. My pc has been crashing during gaming for a month probably, have no clue what causes it. - Similar Threads - has been crashing

  2. My PC has been crashing randomly for the last month or so. I have no clue why.

    in Windows 10 Gaming
    My PC has been crashing randomly for the last month or so. I have no clue why.: Details of the crash: It's the same patterns every time. If a game or smth is going on. It will stop moving but the audio will keep looping. If I'm watching something the video and audio will continue. I can't move windows around but I can move my mouse. I can open task...
  3. My PC has been crashing randomly for the last month or so. I have no clue why.

    in Windows 10 Software and Apps
    My PC has been crashing randomly for the last month or so. I have no clue why.: Details of the crash: It's the same patterns every time. If a game or smth is going on. It will stop moving but the audio will keep looping. If I'm watching something the video and audio will continue. I can't move windows around but I can move my mouse. I can open task...
  4. My pc has been crashing during gaming.

    in Windows 10 Gaming
    My pc has been crashing during gaming.: I've had this laptop for a while now, my laptop is also approx 4 years old, idk if this may be the cause of my problems. Most games I play crash and it's related to my GPU. I've pretty much tried everything except for reading my "Event Viewer" errors. I was wondering if...
  5. My pc has been crashing during gaming.

    in Windows 10 Software and Apps
    My pc has been crashing during gaming.: I've had this laptop for a while now, my laptop is also approx 4 years old, idk if this may be the cause of my problems. Most games I play crash and it's related to my GPU. I've pretty much tried everything except for reading my "Event Viewer" errors. I was wondering if...
  6. My pc has been crashing during gaming.

    in Windows 10 BSOD Crashes and Debugging
    My pc has been crashing during gaming.: I've had this laptop for a while now, my laptop is also approx 4 years old, idk if this may be the cause of my problems. Most games I play crash and it's related to my GPU. I've pretty much tried everything except for reading my "Event Viewer" errors. I was wondering if...
  7. My pc has been crashing during gaming for a month probably, have no clue what causes it.

    in Windows 10 Gaming
    My pc has been crashing during gaming for a month probably, have no clue what causes it.: I already had this problem once, but I solved it by completely reinstalling GPU drivers. However, currently reinstalling drivers doesn't work either. My PC freezes after around 15 minutes whenever I play any games that take a lot of GPU usage simpler games do not crash, and...
  8. My pc has been crashing during gaming for a month probably, have no clue what causes it.

    in Windows 10 Software and Apps
    My pc has been crashing during gaming for a month probably, have no clue what causes it.: I already had this problem once, but I solved it by completely reinstalling GPU drivers. However, currently reinstalling drivers doesn't work either. My PC freezes after around 15 minutes whenever I play any games that take a lot of GPU usage simpler games do not crash, and...
  9. PC has been crashing during gaming No BSOD

    in Windows 10 BSOD Crashes and Debugging
    PC has been crashing during gaming No BSOD: My PC has recently started crashing for no reason today while playing a game and I'm not sure why. I haven't made any huge changes to the PC and haven't downloaded any new programs, it has been working fine until today. I'm don't know what is suddenly causing these crashes,...
  10. My computer has been recently crashing during unexpectant times. What is causing it?

    in Windows 10 BSOD Crashes and Debugging
    My computer has been recently crashing during unexpectant times. What is causing it?: Minidump Dropbox My computer has been crashing while I've been playing games, more often during XCOM 2 and Warhammer: Vermintide but I can keep playing games like Overwatch without a crash. I built this computer in July and didn't have any problems. I upgraded my SSD and...