Windows 10: My PC has been infected and I have .geno Extensions

Hi


My computer is infected with ransomware maybe STOP Djvu which add .geno extension on files also when I tried decrypt with and faced to


No key for New Variant online ID: XnTMozDeL2t2VhnzfEbThVXji9M5CBk81z7TQv3y


Notice: this ID appears to be an online ID, decryption is impossible


so please help me in this case


[Original Title: .geno]

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

steps taken for infected Pc's.


Hi:

There is no one set of "boilerplate", "cookbook" or standard steps.
Each computer is unique.
Each malware infection is unique.
Proper diagnosis, cleanup and repair depends on the particular infection and the system that is infected.
The process can be tedious and time-consuming, often requiring the use of multiple powerful tools, in the proper sequence.
Many of them can actually damage the system if deployed improperly by untrained computer users.

Bottom line:
Malware cleanup is best done with *customized* support provided by trained individuals who know what tools to use and how to use them.

There are a few folks with such expertise here at this forum (I am not one of them).
And there are a number of reputable computer disinfection fora where trained malware removal experts provide free, custom assistance.

Cheers,

 

Newegg appears to be infected with some kind of social engineering hack

I'm going to be straight with you RTB I think your browser is infected and you should look in your programs list and in firefox for default search engine/extension tampering.