Windows 10: My pc has been stuck during an update for a while-What should I do?

Discus and support My pc has been stuck during an update for a while-What should I do? in Windows 10 Software and Apps to solve the problem; It has been stuck on the “you’re 5% there. Please keep your computer on” screen for 5-10 minutes now. I was trying to restart my pic because of a... Discussion in 'Windows 10 Software and Apps' started by bobbio mcgreggory, May 2, 2025 at 4:22 PM.

  1. My pc has been stuck during an update for a while-What should I do?


    It has been stuck on the “you’re 5% there. Please keep your computer on” screen for 5-10 minutes now. I was trying to restart my pic because of a glitch that happens with the epic games launcher, requiring a system restart, however I don’t believe that I ever clicked the update and shut down button, so I don’t know why it would be updating in the first place. Please help me.

    :)
     
    bobbio mcgreggory, May 2, 2025 at 4:22 PM
    #1
  2. Nate W.H. Win User

    Update problems

    Hi TiffanyBowers,



    Thank you for posting to the Microsoft Community. I understand your Lumia 610 keeps getting stuck on step 6 of the update that you're trying to install. I can provide you a few steps to try in an effort to resolve the update issue.



    There are a couple of different steps on a support page located at
    http://support.microsoft.com/kb/2484484
    that we'll want to try. I would suggest the steps for stuck in download mode, stuck at OEM splash screen, and error not listed on this page.



    Before performing the suggested reset under the steps for error not listed, I would first suggest trying a soft reset. If you're able to remove the battery, leaving it out of the phone for a few minutes will soft reset the phone. Another option for performing
    a soft reset would be to hold the power and volume down buttons until the phone has restarted completely.



    Please let us know if any of these suggestions are helpful to your update issue.



    Regards,
     
  3. PenPusher Win User
    Stuck on Bios- custom PC - quick re-build ques

    There is an updated UEFI Bios for this motherboard... but it's still listed as Beta and requires a complete clearout of the the previous Bios. As the OP is still on "Small Steps" I think it would be prudent to let this pass... *Wink - - - Updated - - - Use USB 1.1/2.0 port
    My pc has been stuck during an update for a while-What should I do? 371001d1657727421t-stuck-bios-custom-pc-quick-re-build-ques-screenshot-2022-07-13-164540.png
     
  4. qubit Win User

    My pc has been stuck during an update for a while-What should I do?

    i update bios then black screen ???? pls help me 980ti

    @smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?
     
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My pc has been stuck during an update for a while-What should I do?

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