Windows 10: My pc has crashed twice across a few days. It black screens then the audio cuts out, then...

Discus and support My pc has crashed twice across a few days. It black screens then the audio cuts out, then... in Windows 10 Software and Apps to solve the problem; So essentially on the 29th of last month and today on the 2nd of this month my PC screen has turned black during operation and a couple of seconds... Discussion in 'Windows 10 Software and Apps' started by jack kerrr, Jul 2, 2024.

  1. My pc has crashed twice across a few days. It black screens then the audio cuts out, then...


    So essentially on the 29th of last month and today on the 2nd of this month my PC screen has turned black during operation and a couple of seconds after the audio cuts out and the PC completely restarts. I do have the Mini dump files from the crashes and I was hoping someone could look at them at tell me what seems to be the issue.Terribly sorry for the trouble.Sincerely, Jack Kerrhttps://drive.google.com/file/d/1wk7w1RTOwp1kMnScZxY0NWqc-Z8_C_dS/view?usp=sharing <<<DMP files

    :)
     
    jack kerrr, Jul 2, 2024
    #1
  2. smig Win User

    Computer Crashes to Black Screen While Gaming

    as other suggested it might be the on board audio.
    try disabling the audio in the BIOS. play with no audio and see if it still crash.
     
    smig, Jul 2, 2024
    #2
  3. dc16624 Win User
    PC crashes to black screen though audio still runs

    I've tried many of the suggestions found on here and I'm still having this problem. My PC will simply crash to a black screen with the audio still going as if my PC was running fine. The crashes happen when I'm a playing a graphic intensive game. This started
    in August of 2016, so I tried rolling back graphics drivers to a time before this. This did not help as it continued to crash. I keep the OS automatically updated as an effort as well. I have also went through device manager to try to automatically repair
    the problem. Thanks!

    Windows 10

    GTX 960 2GB MSI

    Xeon E3 1230 V2
     
    dc16624, Jul 2, 2024
    #3
  4. My pc has crashed twice across a few days. It black screens then the audio cuts out, then...

    PC crash to black screen

    Hi Andrew,

    Your concern regarding the black/blank screen issue after updating the graphics card can be caused by a change on the device settings or corrupted system files. As an initial step to isolate your concern, we suggest that you perform the methods suggested
    on this support article. Select the option that's related to your concern to view the appropriate steps.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, Jul 2, 2024
    #4
Thema:

My pc has crashed twice across a few days. It black screens then the audio cuts out, then...

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