Windows 10: My pc in unable to discover Bluetooth devices

Discus and support My pc in unable to discover Bluetooth devices in Windows 10 Drivers and Hardware to solve the problem; Yesterday I have updated my pc from 1803 to 21h2 after which this problem occurred Today my pc is not able discover My infinity tranz 700 , though I... Discussion in 'Windows 10 Drivers and Hardware' started by Chetan Sai, Jul 14, 2021.

  1. My pc in unable to discover Bluetooth devices


    Yesterday I have updated my pc from 1803 to 21h2 after which this problem occurred Today my pc is not able discover My infinity tranz 700 , though I have disabled and enabled my Bluetooth drivers still the same Can anyone help me with this

    :)
     
    Chetan Sai, Jul 14, 2021
    #1

  2. Bluetooth not discovering devices on MULTIPLE Windows 10 computers

    Hi,

    I have two Windows 10 computers: a custom-built desktop with a "Generic Bluetooth Radio" adapter, and a Lenovo Yoga 11S with a Realtek Bluetooth adapter. On BOTH of these computers, no bluetooth devices can be discovered. I'm mainly trying to get my bluetooth
    headphones to connect, but Windows won't discover my phone either. There is something just wrong with the functionality.

    Here's a bullet list describing my problem, I've put in bold
    the items that I predict would be suggested to me otherwise:

    • On my laptop, the latest manufacturer-provided bluetooth drivers are installed.
    • My desktop shouldn't require additional drivers as the adapter is a Generic Bluetooth Radio.
    • There are no warnings or missing devices in Device Manager.
    • I have run the Hardware Troubleshooter, and it finds no issues.
    • Both computers show the Bluetooth section in Settings, as well as the option in the action center.
    • In Bluetooth Settings, I get a message "Your PC is searching for and can be discovered by Bluetooth devices". This message never goes away and it never actually finds any devices.
    • "Allow Bluetooth devices to find this PC" is checked.
    • In services.msc, I have two Bluetooth-related services (Bluetooth Support Service and Bluetooth Handsfree Service) and both are running with automatic startup.
    • I have confirmed that the headphones work perfectly with another bluetooth source (e.g. my phone). It is NOT an issue with the device I'm trying to connect.
    It's incredibly frustrating that Windows can't even perform this simple task across multiple computers. What can I do to make it work, or do I need to just give up on Windows forever?
     
    Spritanium, Jul 14, 2021
    #2
  3. Riel Alc Win User
    Bluetooth not discovering devices on MULTIPLE Windows 10 computers

    Hi,

    For better assistance, we'd like to ask the following:

    • When did you start encountering the issue?
    • Were there any recent changes made to your computer prior to this issue?
    • Are you running a Windows 10 Insider Preview? If yes, which Build?

    We're looking forward to your reply.
     
    Riel Alc, Jul 14, 2021
    #3
  4. quintilis Win User

    My pc in unable to discover Bluetooth devices

    Bluetooth: devices discovered but unable to be paired

    Hi all.

    My setup:

    Windows 10 Home 10.0.16299 64-bit

    CPU: Intel i5-2400 3.1GHz

    Motherboard: Asus P8 H67-M Pro (B3 revision)

    BIOS: American Megatrends 0806 Feb 11

    RAM: 16Gb

    Bluetooth USB dongle: Cambridge Silicon Radio Bluetooth 4.0

    My problem:

    I recently bought and tried to connect a pair of (Edifier W800BT) Bluetooth headphones to my Windows 10 desktop.

    The headphones were detected by the computer, but, when I tried to <Add device>, it repeatedly failed.

    I had another set of (Logitech) Bluetooth headphones that were already paired. I tried them, and they still worked fine.

    I then unpaired the Logitech headphones. Made no difference (to my Edifier connection problem), but I discovered I could no longer pair the Logitechs either. In fact, I tried several other Bluetooth devices
    (phone, speaker) with the same result – the computer would discover/recognize the devices, but would be unable to add (pair with) them. So I’d made things worse.

    I checked (in Device Manager) for the latest Bluetooth drivers, and made sure Bluetooth Support Service and Bluetooth Handsfree Service were set to <Automatic>. Still no luck.

    I don't use the drivers (on the disc) that came with the Bluetooth dongle as they cause the Windows 10 Bluetooth toggle switch to disappear altogether.

    This is what I see in Device Manager:


    My pc in unable to discover Bluetooth devices 1415e44f-f5af-4764-bc19-8478c0e8408b?upload=true.jpg


    Any suggestions would be greatly appreciated.
     
    quintilis, Jul 14, 2021
    #4
Thema:

My pc in unable to discover Bluetooth devices

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