Windows 10: My PC is currently stuck on the start menu, showing the blue logo but it's not loading into...

My PC is currently stuck on the start menu, showing the blue logo but it's not loading into windows. Help! It once showed a blue screen and then something about diagnosing the PC too.

:)

 

PC stuck at windows logo and ram question

"are they the same as the other sticks, or are they different?" They are the same sticks "Why do you think it's the RAM? What is your PC and how old is it? If it's bad RAM you would in most cases get a BSOD." 4 rams was working fine for many years on this motherboard. PC 13 years old. Suddenly one day during using windows, windows stuck whole monitor turned white (cannot remember if it had blue screen or not) the it either auto restart or I manual power down then power on, then during start up it stuck at the windows logo. I tried power off and then power on repeat many times it is still stuck at windows logo. 4 rams inside PC, switch on PC and stuck at windows logo, then I tried these steps. Removed first ram (3 rams left inside PC), switch on PC and stuck at windows logo. Removed first ram and second ram (2 rams left inside PC), switch on PC and windows loaded past the windows logo and did some windows repair during start up and successfully load into windows. So I think second ram is faulty, first ram might be faulty too.

 

PC stuck at windows logo and ram question

Sounds pretty close to my experience. As the PC is 13 years old, the update could be the cause and if the PC is turned off/restarted while loading Windows there will almost certainly be corrupt system files, hence the repair during start-up. Have you tried reinstalling all the original RAM, turning the PC on and then leaving the PC for a while to see if it loads after, say 5 mins? The issue with the update really does look like the PC has hung and/or crashed as it is searching the BIOS for the database file - the spinning dot animation freezes and the keyboard Caps/Num lock buttons are unresponsive...the culprit, for me, was KB5012170: Security update for Secure Boot DBX ( this always failed to install within the Windows Update environment ). For my 12-year-old PC, I just turn it on and make a cup of coffee, and when I return I am in Windows. A bit of a pain - before this update ( or Win10 fail ) the PC would be on the desktop screen within 30 sec.

 

Installation Hangs at Blue Windows Logo, Error Code C1900101-20017

The BIOS update suggestion posted above by @Jegler helped me, @guhanath. I was on version 1.10 and updated to 1.90. The steps I took after that were just doing the official Windows 10 upgrade procedure.

Then the Windows 10 installation went without a hitch, and I'm no longer on Windows 7. I'm going to consider this solved, thank you @Jelger for the suggestion to update the BIOS!