Windows 10: My PC is getting a Blue Screen randomly when using it

Discus and support My PC is getting a Blue Screen randomly when using it in Windows 10 Software and Apps to solve the problem; I just did a clean install of windows 2 days back, but I am seeing an error message in my windows event logs regarding the ASUS Update service failing... Discussion in 'Windows 10 Software and Apps' started by Sean Fenn, Mar 17, 2025.

  1. Sean Fenn Win User

    My PC is getting a Blue Screen randomly when using it


    I just did a clean install of windows 2 days back, but I am seeing an error message in my windows event logs regarding the ASUS Update service failing I tried to remove all of asus bloatware but think I migth of messed something up. There are also a lot of warnings coming up regarding windows security centerIt doesnt seem to throw these errors consistently. Some times while im gaming, other times when I'm just browsing the internet.OS: Microsoft Windows 11 HomeGPU: Nvidia rtx 4090CPU: 13th Gen IntelR CoreTM i9-13900KMB: ROG STRIX Z790-E Gaming wifiError: The ASUS Update Se

    :)
     
    Sean Fenn, Mar 17, 2025
    #1

  2. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Mar 18, 2025
    #2
  3. PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Mar 18, 2025
    #3
  4. Roan T Win User

    My PC is getting a Blue Screen randomly when using it

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 18, 2025
    #4
Thema:

My PC is getting a Blue Screen randomly when using it

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