Windows 10: My pc is getting restart frequently after getting blue dead screen

Hi I am facing this issue from past long time my pc gets restart unexpectedly after showing blue dead screen with different errors every time, I have tried googling those errors and tried their steps but no luck..Some of errors are mentioned below.Failed: tcpip.sysKmode exception not handledSystem thread exception not handledNdis.sysWin32kfull.sys

:)

 

Can't get passed blue restart screen

Hi,

Thank you for posting in Community, we understand your concern and we will try our best to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

1. What steps have you perform to resolve the issue?

2. Did you make any recent changes to your computer before the issue arise?



For now, I would suggest that you perform Power Drain and check if you are able to boot into the desktop.

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system.

If you are unable to access the desktop, I would suggest that you refer to the article
Troubleshoot blue screen errors provided in the link below

Resolving Blue Screen errors in Windows - Microsoft Support

Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Getting different blue screen error frequently

Hi,

I get a random blue screen error frequently without any pattern. I downloaded bluescreen view and found out that its being cause by ntoskrnl.exe.

Steps I did to resolve it:

1) Ran windows memory diagnostic and didn't find any error.

2) Ran memtest86 and didn't find any error.

3) Updated windows to the latest version

4) Updated all the drivers through a third party software.

5) Uninstalled display driver with DDU and reinstalled with the official Nvidia driver.

5) Ran a sfc /scannow and it fixed corrupt files

6) Uninstalled antivirus.

For further investigation I installed windbg and checked the minidumps and found ntkrnlmp.exe in most of the dump files.

I have attached the dump files and the list of blue screen errors I got.





Link for the minidump files : WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free

Please help in resolving this issue. Would appreciate any suggestions.

Thanks.