Windows 10: My PC is having an issue with certain games, where its not registering my controller right

Hi! I am having an issue with certain games, where its not registering my controller properly. Im unabke to mess with my sensitivity, its double inputting on menus, my jump button jumps and opens up a messenger menu, etc. Its a brand new controller, updated and everything. What am i doing wrong?

:)

 

Game controller ID settings

Hi Joe,

Thank you for the update. I understand your concern.

I would suggest you to look for the Devices settings in Control Panel and check if the game controllers are listed. If so, refer to the following steps to alter the settings and check if these are helpful in resolving your issue.

a. Right click on one of your game controllers and click Game Controller Settings. Note where in the list it is. If it is not at the top proceed to the next step.

b. Right click and remove all your other controllers (not the 360/gamepad) and let them reinstall automatically.

c. Once complete right click and check the list again and see if the 360 controller/gamepad is at the top. If so, give the game another try and see if it detects your controller.

If the issue still persists, restart your console and then try to reconnect your controller.

Hope this information is helpful. Please post back your results for further assistance.

 

volume control error

Hi Akash,

The issue with volume control could have happened due to the corrupted or outdated driver. To resolve your issue, we suggest that you follow the 2 methods below:

Method 1: Run the Audio Troubleshooter on the system.



Windows 10 has a built-in troubleshooter to check and fix issues with Sound. We would suggest you run this troubleshooter to check if the issue is with your Audio



Refer these steps:

• Press Windows key+X, select Control panel.
• Change the view as an option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2. Uninstall and reinstall the latest drivers from the manufacturer website.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Uninstall.
• Install the latest audio driver from the manufacturer website.

Let us know the result for us to assist you further.

 

While trying to play Bioshock 2 but it won't let me turn off the controller vibration in game

Hi Lauren,

As you are facing issue with Xbox controller driver settings, I suggest you to update the driver software for the controller by following the steps provided below and check if it helps.

• Press Windows + X keys and select Device Manager.
• Expand Sound, video and game controllers.
• Right click on the driver and select Update driver software.

Hope this helps. Keep us posted on the status for further assistance.