Windows 10: My PC is stuck on a black screen after entering the Bitlocker recovery key. What should I do?

Discus and support My PC is stuck on a black screen after entering the Bitlocker recovery key. What should I do? in Windows 10 Software and Apps to solve the problem; Hello, today my computer was acting up, it was slow, it kept freezing and I restarted it. After that i kept getting this message on my boot up screen... Discussion in 'Windows 10 Software and Apps' started by maxi balint, May 4, 2025 at 2:17 PM.

  1. My PC is stuck on a black screen after entering the Bitlocker recovery key. What should I do?


    Hello, today my computer was acting up, it was slow, it kept freezing and I restarted it. After that i kept getting this message on my boot up screen saying “Preparing Automatic Repair”. I fixed this problem via command prompt and an youtube video. After that when I tried to boot up my computer again, I was greeted with a blue screen saying “Bitlocker recovery key is needed to access drivers” or something like that. I have found the recovery key and used it. Now I am stuck on a black screen and each time I enter the recovery key, my computer gets stuck on a black screen. I have tried to execut

    :)
     
    maxi balint, May 4, 2025 at 2:17 PM
    #1
  2. James Win User

    Bitlocker Stuck Decrypting

    @rinconmike For future reference, instead of using the TASK MANAGER to restart, you can simply hold CTRL + SHIFT and right click on blank space on the Task bar, to bring up 'Exit Explorer'. Another option is to use software.
    From m3datarecovery Download Instructions
    From m3datarecovery - *Smile
     
  3. BitLocker recovery key not working

    Hello, I have got a blue screen with request to enter BitLocker recovery key. I logged in to my account and used listed recovery key. But this recovery key does not help and there is no other option to get access to PC anymore. I looked into all possible information on web pages but still I did not find solution if you have bitLocker key but it is not working to unlock PC.
     
  4. My PC is stuck on a black screen after entering the Bitlocker recovery key. What should I do?

    recovery bitlocker blue screen

    Hi Rick,

    Please follow the suggestions below and check if you are able to boot to your desktop.

    • Places to look for your BitLocker key:
      • On a printout you saved. Look in places you keep important papers.
      • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
      • In your Microsoft account. To get your recovery key, go to
        BitLocker Recovery Keys.

    • Or ask someone for help:
      • Ask someone with administrator privileges on the same PC to unlock it with their key.
      • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

    Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!
     
    Joy Kemprai, May 4, 2025 at 2:35 PM
    #4
Thema:

My PC is stuck on a black screen after entering the Bitlocker recovery key. What should I do?

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