Windows 10: My PC is stuck on a “blue page” and won’t allow me return to my homepage screen. The error...

Discus and support My PC is stuck on a “blue page” and won’t allow me return to my homepage screen. The error... in Windows 10 Software and Apps to solve the problem; My PC is stuck on a “blue page” with a stop code: Inaccessible Boot Drive, and won’t allow me to return to the desk top. It’s stuck in a perpetual... Discussion in 'Windows 10 Software and Apps' started by ROBERTBRENT, Mar 5, 2025.

  1. My PC is stuck on a “blue page” and won’t allow me return to my homepage screen. The error...


    My PC is stuck on a “blue page” with a stop code: Inaccessible Boot Drive, and won’t allow me to return to the desk top. It’s stuck in a perpetual error loop and keeps asking me to restart the computer, which does nothing. What should I do?

    :)
     
    ROBERTBRENT, Mar 5, 2025
    #1
  2. Nikhar_K Win User

    Blue Screen error with Bad_System_Config_Info after an upgrade

    Hi Jan,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts take by you in resolving the issue. I understand that after an upgrade you are receive Blue Screen error on the computer with Bad_System_Config_Info. I’ll help you with the issue.



    However, please let us know:



    • May I know the update that was installed on the computer recently?
    • What is the complete model number of the computer that you are using?


    The “Bad_System_Config_Info” error means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. I would suggest you to refer the steps mentioned in the article

    Error 0x74: Bad_system_config_info
    and see if that helps.



    Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



    You may also want to refer the steps mentioned in the article
    Troubleshoot blue screen errors
    . Select
    After an update was installed
    and perform the suggested steps.



    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 5, 2025
    #2
  3. Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Mar 5, 2025
    #3
  4. My PC is stuck on a “blue page” and won’t allow me return to my homepage screen. The error...

    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, Mar 5, 2025
    #4
Thema:

My PC is stuck on a “blue page” and won’t allow me return to my homepage screen. The error...

Loading...
  1. My PC is stuck on a “blue page” and won’t allow me return to my homepage screen. The error... - Similar Threads - stuck “blue page”

  2. My PC is stuck on a “blue page” and won’t allow me return to my homepage screen. The error...

    in Windows 10 Gaming
    My PC is stuck on a “blue page” and won’t allow me return to my homepage screen. The error...: My PC is stuck on a “blue page” with a stop code: Inaccessible Boot Drive, and won’t allow me to return to the desk top. It’s stuck in a perpetual error loop and keeps asking me to restart the computer, which does nothing. What should I do?...
  3. My dell pc is stuck on the “recovery” blue page

    in Windows 10 Gaming
    My dell pc is stuck on the “recovery” blue page: i've tried multiple times to reboot the windows but it doesn't seem to work, i’ve also tried download the iso on a flash drive then putting it back into the pc but still no sign of anything and it just says it needs to be recovered again, i really need help in this matter...
  4. My dell pc is stuck on the “recovery” blue page

    in Windows 10 Software and Apps
    My dell pc is stuck on the “recovery” blue page: i've tried multiple times to reboot the windows but it doesn't seem to work, i’ve also tried download the iso on a flash drive then putting it back into the pc but still no sign of anything and it just says it needs to be recovered again, i really need help in this matter...
  5. After my PC got blue screen, my games stuck at loading pages.

    in Windows 10 Gaming
    After my PC got blue screen, my games stuck at loading pages.: hi everyone.i would like to ask you regarding what happen with my pc and my games genshin and honkai starrail. A couple days ago i've got blue screen in my laptop but luckily my laptop still works and could run normaly again. But sadly, after I'm doing full scan, deleting all...
  6. After my PC got blue screen, my games stuck at loading pages.

    in Windows 10 Software and Apps
    After my PC got blue screen, my games stuck at loading pages.: hi everyone.i would like to ask you regarding what happen with my pc and my games genshin and honkai starrail. A couple days ago i've got blue screen in my laptop but luckily my laptop still works and could run normaly again. But sadly, after I'm doing full scan, deleting all...
  7. Blue screen won’t allow me to access settings or start menu

    in Windows 10 Gaming
    Blue screen won’t allow me to access settings or start menu: I’ve been unable to use my laptop for several days due to a blue screen. I’ve tried resetting my laptop using both options but neither option works. I don’t have access to the start button nor windows button and I’ve run out of options. I got into safe mode and tried...
  8. Blue screen won’t allow me to access settings or start menu

    in Windows 10 Software and Apps
    Blue screen won’t allow me to access settings or start menu: I’ve been unable to use my laptop for several days due to a blue screen. I’ve tried resetting my laptop using both options but neither option works. I don’t have access to the start button nor windows button and I’ve run out of options. I got into safe mode and tried...
  9. Blue screen won’t allow me to access settings or start menu

    in Windows 10 BSOD Crashes and Debugging
    Blue screen won’t allow me to access settings or start menu: I’ve been unable to use my laptop for several days due to a blue screen. I’ve tried resetting my laptop using both options but neither option works. I don’t have access to the start button nor windows button and I’ve run out of options. I got into safe mode and tried...
  10. Windows Blue Screen of Death not allowing Me to access the login page

    in Windows 10 BSOD Crashes and Debugging
    Windows Blue Screen of Death not allowing Me to access the login page: I first started having issues on my pc when none of my microsoft apps (Xbox, Outlook, Microsoft edge, etc.) were not opening. I looked further into this issue and tried to reset my pc with all of my files and then without all of my files and both said that "We werent able to...