Windows 10: my pc just hangs then goes into BOSD and quickly restarts.

it started happening quite recently. i already reinstalled all drivers yesterday. no BOSD today so far. my BIOS is f.9 HP says i need F.11 but when i tried BIOS update failed. this Laptop is still new btw. never had problems like this beforeLog Name: System Source: Microsoft-Windows-Kernel-Power Date: 4/8/2023 11:48:16 PM Event ID: 41 Task Category: 63 Level: Critical Keywords: 70368744177664,2 User: SYSTEM Computer: ENVY Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system

:)

 

Windows 10 hangs/freezes on Restart

If this happens even during installation, that means that it is probably a hardware issue. To troubleshoot the problem, I suggest doing the following steps:

1. Install Hard Disk Sentinel and use it to check your HDD/SSD for problems.
   
2. Use MemTest to make sure that your RAM is ok. Here is a how to - guide.
   

After You done these two steps, give a feedback of the results.

 

Pc randomly restarts

Where are the results for the steps I asked you to post back, so I'd know what else to suggest.

Please go back to the top of the list and report back detailed results for each step.

This is a known issue with known fixes. If you will work with me interactively it will usually be resolved quickly. However This is an interactive process. I give steps to perform, you do each one and then report back results until something works, so I know what to suggest next. If you need help performing any step, just ask back. But please do not skip any steps. We often find out the skipped step is the fix.

 

Windows 10 Search hangs

Hi,

To isolate your issue, please provide us the following information:

• Were there any changes made on your computer before this issue came up?
• What are the troubleshooting steps you have done so far?

Furthermore, we suggest that you follow the steps provided by Parth P Patel.

Let us know how it goes.