Windows 10: My pc keeps crashing and I think it may be gpu related?

Hi my pc seems to often shut down while I'm playing games and I don't understand what the issue may be.Here is the message on the reliability history on the control panel of the last one that happened today: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 0xffffd20512aac050, 0xfffff8057b524a70, 0xffffffffc000009a, 0x0000000000000004. A dump was saved in: C:\WINDOWS\Minidump\041324-9046-01.dmp. Report Id: 2e80b7da-08e6-43b2-8b5e-15d80376ec08.I have already tried using a DDU and reinstalled the drivers fresh.If needed I can upload the dump files of the last 5 crashes a

:)

 

Crash Dump Analysis Dubug for BSOD Im getting related to GPU

Hi,

I just noticed, that as long as I keep windows related things and GPU driver updated to newest versions I don't encounter BSOD or any kind of crashes on my GPU, but as soon as something is outdated and I don't update it straight away, my GPU tends to crash in games after a 1-2 hours of playing. Idk why is it like that...

Anyway thank you for your suggestion, I will try it out if I get BSOD again.

Thomas.

 

GPU crash

Edit: I'm going to leave this up here incase anyone else runs into similar problems.

So I set my GPU's power target to 50% and my game didn't crash right after getting in to the main menu anymore.

I then proceeded to gradually raise the power target and once I reached around 90% it started getting unstable again.

Fairly sure it's a PSU problem since I've exhausted every other possibility at this point.

I think I only have 50% of the things listed of what I've tried here.

Insufficient power can lead to instability, causing graphics driver crashes. You might experience a black screen, a frozen display, or the operating system notifying you that the graphics driver has stopped responding.

This explains why I sometimes had BSOD's and sometimes not:

Other than the CPU, the computer's graphics card is the most power-hungry component in the system. The GPU is a likely target to show the earliest symptoms of being underpowered. When a graphics card is underpowered it will drop the performance levels and display graphics at a lower quality. The graphics downgrade will usually trigger if you run a graphics-heavy game or application that pushes the card to its limits. Graphics settings drops are usually accompanied with an error message and often start when you add new hardware to the system or replace an old component with a more power-demanding one.

System instability can also cause driver errors and disable individual system devices. Additionally, if the computer isn't getting enough power the PSU may just give up and shut down the entire system. The forced shutdown is similar to the BSOD, but the power is so insufficient that the system immediately shuts down and is unable to even display an error message.

I recently updated some parts of my PC (Mobo, Processor, and RAM), and I've been experiencing crashes with various BSOD errors, such as Bad_system_config_info and Video_scheduler_internal_error.

Minidump file: My minidump.zip

1. Windows Fresh Install:
   
   • Initially, I performed a fresh install of Windows, and it seemed to work for a while. However, the Video_scheduler_internal_error resurfaced later on.
     
2. BIOS Update:
   
   • I updated the BIOS to the latest version.
     
3. GPU Driver Troubleshooting:
   
   • I used DDU multiple times to wipe GPU drivers and installed both the newest and previous versions.
     
4. Registry Edits:
   
   • Attempted registry edits to address potential software-related problems.
     
5. Nvidia 3D Settings:
   
   • Adjusted Nvidia's 3D settings to "Prefer maximum performance" based on suggestions from others.
     
6. SFC /scannow:
   
   • SFC /scannow detected and fixed corrupted files on both Windows installations. (Clean scans now)
     
7. Windows Update Issues:
   
   • Encountered problems where Windows couldn't update everything, but this issue has been resolved.
     
8. System stability:
   

• My system is stable during CPU and GPU stress tests, with good temperatures. No crashes occur during these stress tests.
  

9. Gaming related issues:

• However, as soon as I launch a game, crashes happen. Sometimes, the screen freezes, and after a few seconds, I can ALT + TAB to close the game and continue normally.
  

10. Event Viewer Info:

• Event Viewer reports "\Device\Video5 Error occurred on GPUID: 600," and "nvlddmkm stopped responding and has successfully recovered." Occasionally, this doesn't recover, leading to a BSOD with the Video_Scheduler_Internal_Error.
  

(Possible Edits)

Something else that I can remember I tried:

• Reseated the GPU and cleaned the slot.
  
• CHKDSK
  
• Memtest86+ overnight
  

Everything was working fine prior to changing the parts.

Current Specs:

• Processor: AMD Ryzen 7 5800X3D
  
• Motherboard: ROG STRIX B550-F GAMING
  
• GPU: ROG STRIX 1080 Ti 11GB
  
• RAM: Kingston FURY Renegade DDR4 3600 Mhz CL16 (32 GB - 2x16 GB)
  
• Storage: Kingston HyperX Fury 248 GB / Barracuda 2 TB
  
• PSU: Corsair PSU VS650 650 W
  
• Windows 10 Pro
  

Previous Specs:

• Processor: i7-7700k
  
• Motherboard: MSI Z270 M7 Gaming
  
• GPU: ROG STRIX 1080 Ti 11GB
  
• RAM: Corsair Vengeance LPX DDR4 3000 C15 (16 GB)
  
• Storage: Kingston HyperX Fury 248 GB / Barracuda 2 TB
  
• PSU: Corsair VS650 650 W
  
• Windows 10 Pro
  

Any ideas or help is appreciated!

 

Started getting some random crashes that I think are GPU related.

Hello, Welcome to Microsoft Community.



Thanks for your feedback, I'm sorry to hear that you're experiencing crashes on your Windows 10 system. Based on the information you've provided, it seems that the issue may be related to your GPU.



You mentioned that you've already updated and rolled back the graphics driver, but the issue persists. Have you tried performing a clean installation of the graphics driver? This can sometimes help resolve issues with GPU-related crashes.



Additionally, disabling the nVidia display container ls seems to have stopped the crashes. This could indicate that there may be an issue with the display container itself. You may want to try reinstalling the display container to see if that resolves the issue.



If the issue persists, you may want to consider contacting nVidia support for further assistance. They may be able to provide more specific guidance on how to resolve the issue.

If my understanding is wrong, please point it out, so that I can assist you better.



Lugoo Bei | Microsoft Community Support Specialist