Windows 10: My PC keeps crashing, brand new. Cannot figure out why. I have minidump files, but no idea...

Discus and support My PC keeps crashing, brand new. Cannot figure out why. I have minidump files, but no idea... in Windows 10 BSOD Crashes and Debugging to solve the problem; I need some help figuring out why my brand new PC keeps crashing. Dropbox for the minidumps;... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ChucklesMTheThird, May 12, 2020.

  1. My PC keeps crashing, brand new. Cannot figure out why. I have minidump files, but no idea...


    I need some help figuring out why my brand new PC keeps crashing.

    Dropbox for the minidumps;



    https://www.dropbox.com/s/b9irkqkjfwgrryt/051220-5000-01.dmp?dl=0

    https://www.dropbox.com/s/mpb65ovm6vmh7lr/051220-5843-01.dmp?dl=0

    https://www.dropbox.com/s/i7qvguaoy1bwk5c/051220-6265-01.dmp?dl=0



    Intel Core i7 9600k

    Samsung Evo 970 Plus 1Tb

    32GB GSkill Ram

    ASUS Z390-A motherboard

    ROG Strix PSU 750W


    GTX980 - the only old element in the system, all else is brand new.


    Please help, this is driving me crazy.

    :)
     
    ChucklesMTheThird, May 12, 2020
    #1
  2. kielpin21 Win User

    My brand new PC keeps crashing



    My PC keeps crashing, brand new. Cannot figure out why. I have minidump files, but no idea... [​IMG]
     
    kielpin21, May 12, 2020
    #2
  3. Brand new PC keeps crashing


    Brand new? I'd suspect the worst - some heat related hardware fault - and consider returning it.
     
    markweatherill, May 12, 2020
    #3
  4. dalchina Win User

    My PC keeps crashing, brand new. Cannot figure out why. I have minidump files, but no idea...

    My brand new PC keeps crashing


    How to access the reliability report: I said:
    (E.g. in Cortana's search box type reliability, then click 'View reliability history')

    so, the long version:
    1. In the Cortana search box which you probably see in your taskbar, type
    "reliability" - without the "" <Return>
    2. In the results, look at the top, you should see
    View reliability history

    3. Click on that.

    4. You should then see sthg like this:

    My PC keeps crashing, brand new. Cannot figure out why. I have minidump files, but no idea... [​IMG]


    5. You can click on the x's to get individual reports.

    My previous post suggested how to use these.
     
    dalchina, May 12, 2020
    #4
Thema:

My PC keeps crashing, brand new. Cannot figure out why. I have minidump files, but no idea...

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