Windows 10: My PC keeps crashing. I need help figuring out what's causing them

Hello! My PC keeps crashing. Can you take a look at my minidumps and tell me what's causing them please? Here's the link: https://drive.google.com/file/d/17k0eb54gIklCIJ1jgyTpsVYCDHJbiMN4/view?usp=sharing

:)

 

How to figure out what is causing Windows 11 BugChecks

In the last few days my Windows 11 system has started to crash on a regular basis, and with various different BugCheck codes displayed on the BSOD, including:

• SYSTEM_SERVICE_EXCEPTION
  
• PAGE_FAULT_IN_NONPAGED_AREA
  
• IRQL_NOT_LESS_OR_EQUAL
  

I have exported the BugCheck entries from the System event log, and have copied and zipped a couple of MEMORY.DMP files, but I have no idea how to figure out what is causing the crashes.

Any suggestions are very welcome!

Thanks

 

PC Keeps crashing

Hi Vijay,

Thank you for writing to Microsoft Community Forums.

I understand that your PC keeps crashing.

1. Do you get any error message or code when the computer restarts after the crash?
   
2. What’s the make and model of the computer?
   

I suggest you to follow the steps mentioned below and see if that helps.

Method 1: Disable Automatic Restart on System Failure

Press WIN + R to launch the Run utility.

Type in sysdm.cpl and then hit Enter to launch System Properties.


Click on the Advanced Tab
and under the section labeled as Startup and Recovery.

Click on the button that says Settings.

A new pop-up window will now open. Under the section called System failure, uncheck the option labeled as Automatically restart.

Now, click on OK then on Apply and then again on OK.

Reboot your computer now for the changes to take an effect.

Method 2:
Start your PC in safe mode in Windows 10

Boot the PC in safe mode and check if the PC shuts down. Refer the article to
Start your PC in safe mode in Windows 10
.

If the PC is not shutting down in safe mode then perform a clean boot from safe mode. Refer the article on
How to perform a clean boot in Windows.
If the PC is not shutting down then please refer the section How to determine what is causing the problem after you do a clean boot.

Note:
Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot.

Note: Please refer the section
Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.

You can also follow the suggestion from the article on how to
Improve PC performance in Windows 10

For issues where the
event ID 10016 logged in event viewer, you may follow the below suggestions and check if it helps.

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Please take a backup of the registry.
Follow the steps given in the link below:

How
to back up and restore the registry in Windows

• Open the
  Run dialog box by pressing the Windows key and the R key together
  
• Type
  Regedit and hit the Enter key.
  
• When the Registry Editor opens, navigate to the following location:
  

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole

• Delete the following keys from the right pane
  

DefaultAccessPermission

DefaultLaunchPermission

MachineAccessRestriction

MachineLaunchRestriction

• Restart your computer.
  

Deleting those four keys will cause DCOM to write default permissions for the system and should grant access to the apps requiring access to the DCOM Server.

For more information on event ID 10016 logged in event viewer, I suggest you refer to the article
DCOM event ID 10016 is logged in Windows

Hope it helps.

Regards,

Zaki

 

Help! New system keeps crashing

Ask this guy if he can help ->>