Windows 10: My PC keeps crashing/restarting

I have just upgraded my PC Recently

to the following specs:


[COLOR=rgba26, 26, 27, 1]Computer Type: Desktop[/COLOR]

[COLOR=rgba26, 26, 27, 1]GPU: 1650GTX 4GB[/COLOR]

[COLOR=rgba26, 26, 27, 1]CPU: AMD Ryzen 5 1600 6Core[/COLOR]

[COLOR=rgba26, 26, 27, 1]Motherboard: MSI b450m gaming[/COLOR]

[COLOR=rgba26, 26, 27, 1]BIOS Version: NA[/COLOR]

[COLOR=rgba26, 26, 27, 1]RAM: 16GB Viper steel 3600MHZ[/COLOR]

[COLOR=rgba26, 26, 27, 1]PSU: Seasonic 12 430 Watt BRONZE[/COLOR]

[COLOR=rgba26, 26, 27, 1]Operating System & Version: WINDOWS 10 PRO latest version[/COLOR]

[COLOR=rgba26, 26, 27, 1]GPU Drivers: Nvidia[/COLOR]

[COLOR=rgba26, 26, 27, 1]----------------------------------[/COLOR]

[COLOR=rgba26, 26, 27, 1]The problem can be summarized to two parts:[/COLOR]

[COLOR=rgba26, 26, 27, 1]1. After doing this hardware upgrade had no crashes before , I started getting crashes with a game called Valorant that has a kernel integrated anti-cheat called Vanguard. With an error that is similar to this one:[/COLOR]

[COLOR=rgba26, 26, 27, 1]Reported by component: Processor Core[/COLOR]

[COLOR=rgba26, 26, 27, 1]Error Source: Machine exception[/COLOR]

[COLOR=rgba26, 26, 27, 1]Error Type: Cache hierarchy error[/COLOR]

[COLOR=rgba26, 26, 27, 1]Processor APIC ID: 0[/COLOR]

[COLOR=rgba26, 26, 27, 1]So what I did was format my PC and add a samsung evo 870 SSD and put my windows 10 on it.[/COLOR]

[COLOR=rgba26, 26, 27, 1]After the format a new type of error appeared + the above one, the new error is literally overfloading my event log, and I just got a crash before writing this with 5 minutes, and there was only that error in sight not the processor one:[/COLOR]

[COLOR=rgba26, 26, 27, 1]Service control manager, service ID 7000,The browser service failed to start.[/COLOR]

[COLOR=rgba26, 26, 27, 1]I opened service manager and I saw it with Failed to start in description.[/COLOR]

[COLOR=rgba26, 26, 27, 1]here is my log of events[/COLOR]

[COLOR=rgba26, 26, 27, 1]https://drive.google.com/drive/folders/1aQ8WDBtXJcHK2i3SLv8Vr0xoOQgd2oBS[/COLOR]

:)

 

PC Keeps crashing

Hi Vijay,

Thank you for writing to Microsoft Community Forums.

I understand that your PC keeps crashing.

1. Do you get any error message or code when the computer restarts after the crash?
   
2. What’s the make and model of the computer?
   

I suggest you to follow the steps mentioned below and see if that helps.

Method 1: Disable Automatic Restart on System Failure

Press WIN + R to launch the Run utility.

Type in sysdm.cpl and then hit Enter to launch System Properties.


Click on the Advanced Tab
and under the section labeled as Startup and Recovery.

Click on the button that says Settings.

A new pop-up window will now open. Under the section called System failure, uncheck the option labeled as Automatically restart.

Now, click on OK then on Apply and then again on OK.

Reboot your computer now for the changes to take an effect.

Method 2:
Start your PC in safe mode in Windows 10

Boot the PC in safe mode and check if the PC shuts down. Refer the article to
Start your PC in safe mode in Windows 10
.

If the PC is not shutting down in safe mode then perform a clean boot from safe mode. Refer the article on
How to perform a clean boot in Windows.
If the PC is not shutting down then please refer the section How to determine what is causing the problem after you do a clean boot.

Note:
Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot.

Note: Please refer the section
Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.

You can also follow the suggestion from the article on how to
Improve PC performance in Windows 10

For issues where the
event ID 10016 logged in event viewer, you may follow the below suggestions and check if it helps.

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Please take a backup of the registry.
Follow the steps given in the link below:

How
to back up and restore the registry in Windows

• Open the
  Run dialog box by pressing the Windows key and the R key together
  
• Type
  Regedit and hit the Enter key.
  
• When the Registry Editor opens, navigate to the following location:
  

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole

• Delete the following keys from the right pane
  

DefaultAccessPermission

DefaultLaunchPermission

MachineAccessRestriction

MachineLaunchRestriction

• Restart your computer.
  

Deleting those four keys will cause DCOM to write default permissions for the system and should grant access to the apps requiring access to the DCOM Server.

For more information on event ID 10016 logged in event viewer, I suggest you refer to the article
DCOM event ID 10016 is logged in Windows

Hope it helps.

Regards,

Zaki

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

PC keeps restarting

Hi,

We appreciate you for being part of Windows 10.

Have you made any changes prior to the issue?

The PC may restart automatically if the updates are being installed. If the updates are installed properly then follow the below methods and check if the issue persist.

Method 1:

I suggest you to disable automatic restart under system failure.
This prevents Windows from automatically restarting if an error causes Windows to fail.
Follow the below steps.

• 
  Press Windows + E keys on the keyboard to open File Explorer.
  
• 
  Right click on My Computer/This PC and Select
  Properties.
  
• 
  Click on Advanced system settings
  on the left navigation pane. (Enter the admin credentials if prompted)
  
• 
  Click on the Advanced
  tab.
  
• 
  Under the Startup and Recovery,
  select Settings.
  
• 
  Uncheck the option
  Automatic Restart under System failure.
  
• 
  Click on OK button and close the window.
  

Try to use the computer now for some time. Check if the computer is restarting now.

If the issue persist, follow the below method.

Method 2:

• 
  Press ‘Windows + X’ Keys on the keyboard.
  
• 
  Click on ‘Command Prompt (Admin)’ to bring up an elevated command prompt.
  
  Note: Click ‘Yes’ if it prompts for permission.
  
• 
  In the command prompt type in the following commands one by one and then press
  Enter.
  

sfc /scannow

Dism /online /cleanup-image /restorehealth

Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to fix some of them. Details
are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)”
to repair the corrupted files after performing SFC scan.

Use the System File Checker tool to repair missing or corrupted system files

Use the System File Checker tool to repair missing or corrupted system files

If the issue persist, follow the below method.

Method 3:

I will suggest you to check if the issue occurs in Safe Mode with Networking. Follow the below steps:

Step 1:

To start Windows 10 in safe mode:

• Search for Settings from the taskbar and select it from the search results.
• Select Update & security and click on Recovery.
• Go to Advanced startup and select
  Restart now.
• After your PC restarts to the Choose an option screen, select Troubleshoot
  > Advanced options > Startup Settings >Restart.
• After your PC restarts, select a startup setting as Safe Mode with Networking by pressing the corresponding number.

If the issue does not persists in Safe Mode, then perform a Clean Boot to check if any third party application is causing the issue, as Clean Boot helps in eliminating software conflicts.

Step 2:

Put the computer in Clean Boot and check if it helps.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.

I would suggest you to refer the below Microsoft help article on How to Perform Clean boot.

https://support.microsoft.com/en-us/kb/929135

The steps for Windows 8.1 applies well to Windows 10 also.

Disclaimer: Please reset the computer to start as usual after troubleshooting with clean boot by referring above article.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.