Windows 10: My pc keeps freezing and crashing during games.

Discus and support My pc keeps freezing and crashing during games. in Windows 10 Gaming to solve the problem; Hi, my pc has been crashing and bugging out for the past weeks. Can anybody help me please? Ive tried looking online and i don't know what to do. My... Discussion in 'Windows 10 Gaming' started by Pia Huynh, Sep 25, 2023.

  1. Pia Huynh Win User

    My pc keeps freezing and crashing during games.


    Hi, my pc has been crashing and bugging out for the past weeks. Can anybody help me please? Ive tried looking online and i don't know what to do. My latest memory dump below:Microsoft R Windows Debugger Version 10.0.22621.1778 AMD64 Copyright c Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Grund\Desktop\MEMORY.DMP] Kernel Bitmap Dump File: Full address space is available Dump completed successfully, progress percentage: 30 Symbol search path is: srv* Executable search path is: Missing image name, possible paged-out or corrupt data. Unable to load image Unkno

    :)
     
    Pia Huynh, Sep 25, 2023
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Sep 25, 2023
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Sep 25, 2023
    #3
  4. testing Win User

    My pc keeps freezing and crashing during games.

    Game crashing all the time / PC freezes sometimes

    Since about a month I have the problem that a game (Grand Theft Auto V) is crashing all the time. Sometimes the complete PC freezes too so that it displays the old image e.g. a few minutes ago (completely unresponsive, only restarting the PC helps). The time is not predictable, when it crashes. At one time it crashes after five minutes, another time it crashes after half an hour. But one thing is sure - it will crash.

    I have contacted the Rockstar Support and they say they can't help me anymore. Things I did asked by the Rockstar Support:

    • reinstalled the game and Social Club multiple times
    • deleted game files in AppData/Local/Rockstar Games/GTA V and Documents\Rockstar Games\Social Club
    • deleted C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe and restored via Steam option Verify integrity of game files
    • DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannow multiple times
    • uninstalled another app, which should be responsible for network timeouts/blocking
    • switching to story mode/second character
    • submitted the export of msinfo32 including crash reports to the support
    • changed firewall settings

    Things I tried myself:

    • played in Safe Mode
    • changed graphics settings
    • removed OC
    • updated to latest Nvidia driver (436.15)
    • updated Windows 10
    • checked the event log, but there is no entry
    • executed memtest86 without problems
    • made a stress test with FurMark without problems

    I don't have expierenced similar problems in other games/apps.

    System configuration:

    • i5-6600K
    • 16 GB RAM
    • Nvidia GeForce GTX 780

    Temperature is always OK.

    Launcher.log from GTA V writes something like:

    How can I find the cause of this error?
     
    testing, Sep 25, 2023
    #4
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My pc keeps freezing and crashing during games.

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