Windows 10: My PC keeps losing mmy SHARP AR5516D printer scanner evey time I get any problem on my...

Every time I have to get a geek to fix a problem on my Toshiba satellite lap top, I lose my Sharp AR5516D printer scanner.

I seems to lose the code.

:)

 

Windows 10 recognizes my printer+scanner only as a printer.

Hello,

Another method you may try is to uninstall and reinstall the printer. The following are the steps:



Remove your printer

• Select the Start button, then select Settings > Devices > Printers and Scanners.
• Under Printers & scanners, find the printer, select it, and then select Remove device.

Install or add a local printer

• Select the Start button, then select Settings > Devices > Printers and Scanners.
• Under Printers & Scanners, see if your printer is installed.
• If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.

On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



Regards.

 

Driver for Sharp Printer AL1642CS

Hi,

Thank you for posting your query in Microsoft Community.

- What is the exact issue that you are pacing with Sharp Printer AL1642CS?

You can update the driver from Device manager.

• 
  On the search bar type
  “Device Manager”.
  
• 
  On the left pane locate
  “Print queues” and expand by clicking on it.
  
• 
  Right on the “printer driver” option and click “Update driver software’.
  

For more information regarding the Sharp Printer AL1642CS, you need to get in touch with Sharp
Printer AL1642CS support.



Regards,

Guru Kiran

 

laptop keeps losing printer

Hi Roy,

There appears to be a problem with the driver for the printer that is installed on the laptop. Let's look into some things to identify what needs to be corrected. Kindly answer the following:

• Do you get any error messages when using the devices?
• How do you uninstall and reinstall the printer?

Let's run the Printer Troubleshooter in Control Panel to collect more information about the problem. It may also fix the issue since Windows troubleshooters are designed to correct the issues they find on the system. Follow these steps to run the suggested
tool:

• Click on Start.
• Type Troubleshooting then press Enter.
• On the left panel, click on View all.
• Choose Printer and allow the troubleshooter to run.

We can move forward based on your updates.

Regards.