Windows 10: My pc keeps randomly crashing and showing the blue error screen.

Recently every time I use my PC after about 15 minutes my keyboard and mouse seem to crash then my whole pc will crash. leading me to the blue screen. These are the 2 minidump files that I've so far received. I was hoping someone could help!!!! Thanks! 021325-33031-01.zip 021325-37328-01.zip

:)

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

Windows 10 keeps crashing and getting blue screen errors

Hi Raine,

It appears that you're still encountering blue screen errors on your Windows 10 PC even after performing a clean installation for the second time. BSOD could be caused by hardware or driver problems. For us to effectively assist you with your concern, we
would like to know the following:

• What's the model of your Toshiba laptop?
• Are there any error messages related to the issue?
• Have you tried any troubleshooting steps aside from clean installation?

You can troubleshoot blue screen errors by following steps on this article.

Keep us posted and we'll be willing to provide further assistance.