Windows 10: My PC kills itself whenever I plug in an USB device, is this common?

I've reinstalled the USB driver and it seems to work fine, Just wanted to confirm if this will continue, or if I will have to send it to repairThanking you in advance

:)

 

USB device not reconized

Hi Henry,

I realize that you get message “USB device not recognized” on your PC. I will try to help you with this issue.

• 
  Did you make any changes to the PC?
  

Plug in the USB device into another PC to check if the issue persists. Plug in another USB device into this PC to check if that helps.

Suggest you to run the hardware troubleshooter and check if that helps. Once this is done, restart the computer to check if this helps.

• 
  Press “Windows key + X” to click on “Control Panel”.
  
• 
  Click on “Troubleshooting” and click on “View all”.
  

Click on “Hardware and Devices” to run the troubleshooter. Once this is done, restart the computer and check if this helps.

Keep us informed to help you further.

 

USB device not working on Optiplex 9010

I did plug in external HDD and went to device manager.
There is none of unknown devices in the list (picture below)


OK disabled and enabled USB 3.0 root hub and then pluged in external HDD,here is exclamation mark I got:




- - - Updated - - -

yep..solved the problem with your suggestion...thx a lot...

 

unknown device USB

Hi Ali,

In most cases, this issue can be caused by either an unstable/ corrupt USB controller or your computer's drivers need to be updated.

For us to isolate the possibilities, we suggest that you perform the following troubleshooting steps in succeeding order:

• Connect your USB drive to a different port. Alternatively, try to connect it to a different PC.
• Connect a different USB drive to your PC.
• Unplug your USB drive and restart your system. Afterwards, plug it in and see if it works. If the same issue occurs, perform a complete shutdown and wait for a few minutes before turning it on again.
  
• Update your drivers.

If you find that the USB drive still doesn't work even after performing all these suggestions, this is most likely pointing to a hardware issue. Thus, it would be best to get in touch with your device manufacturer for a thorough check of the device.

If you have any other questions or concerns, feel free to post back and let us know.