Windows 10: My PC loses Video Output when I Update the Display Driver or connect to the internet

Discus and support My PC loses Video Output when I Update the Display Driver or connect to the internet in Windows 10 Gaming to solve the problem; I apologize in advance. this is going to be a long read. My Pc crashed then went straight to bluescreen. there was no restore point and the startup... Discussion in 'Windows 10 Gaming' started by Erik Cortez, May 8, 2025 at 1:02 AM.

  1. My PC loses Video Output when I Update the Display Driver or connect to the internet


    I apologize in advance. this is going to be a long read. My Pc crashed then went straight to bluescreen. there was no restore point and the startup repair tool failed so I decided to make a bootable Windows USB. I managed to install a fresh Windows but here comes the problem, whenever I try to install my display adapter I lose video output but the pc stays on because I can still hear the *beep when I try to refresh the display driver using ctrl+shift+windows +B. If I hit the restart button my PC wont boot. I have to uninstall the display driver using DDU on safe mode to be able to make it boot

    :)
     
    Erik Cortez, May 8, 2025 at 1:02 AM
    #1
  2. Remon Ont Win User

    Losing internet connection intermittently only on laptop

    Hi Lindamartin,

    For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

    • Have you tried updating your drivers?
    • Did you receive any error messages?

    We suggest that you try the troubleshooting steps below and check if it will solve the issue:

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Internet Connections.

    5. Follow the on-screen instructions to run the troubleshooter.

    If the issue persists then follow the below method.

    Method 2:

    We suggest you to update the Network adapters driver from the Device Manager.

    Follow the below steps:

    1. Right click on Start button and click on
    Device Manager.

    2. Expand the
    Network adapters driver from the list.

    3. Right click on the driver and click on
    Update driver Software.

    Post us back with the result.
     
  3. losing internet connection

    Hi,

    Sorry for the inconvenience caused.

    Please let us know if you receive any error code or error message.

    Try the following methods and check if it helps:

    Method 1: Run the Internet Connections troubleshooter.

    Follow the below steps:

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Internet Connections.

    5. Follow the on-screen instructions to run the troubleshooter.

    If the issue persists then follow the below method.

    Method 2:

    I suggest you to update the Network adapters driver from the Device Manager.

    Follow the below steps:

    1. Right click on Start button and click on
    Device Manager.

    2. Expand the
    Network adapters driver from the list.

    3. Right click on the driver and click on
    Update driver Software.

    I suggest you refer the help article below as well.

    Fix Wi-Fi connection issues in Windows - Microsoft Support

    Hope this helps. Get back to us for any further queries on losing Internet connection. We are happy to help!
     
    Joy Kemprai, May 8, 2025 at 1:03 AM
    #3
  4. My PC loses Video Output when I Update the Display Driver or connect to the internet

    Freeze on early display win 10

    Hi Roger,

    Welcome to Microsoft Community.

    - What is the make and model of your PC?

    - Do you receive any error message?

    I suggest you to follow the below steps and check if it helps:

    If you see the black screen or have a flickering screen follow the steps given below:

    • Try connecting to different video outputs on the PC. Sometimes a change in driver can cause the video to be sent:
    • To a different Adapter: from integrated graphics to a discrete card or vice versa.
    • To a different output: from HDMI to DVI, DisplayPort to VGA, or any other combination.
    • Try to boot into Safe Mode with Networking or Enable low-resolution video.
    • Advanced boot options, Safe Mode with Networking, or Low Resolution Video
    • Check Device Manager and look for Display Adapters
    • If you see 2 items under Display Adapters, disable to integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work)   
    • If you see 1item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.

    Check the PC or display adapter manufacturer’s site for an updated driver.

    Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

    Regards,

    Guru Kiran
     
    Guru Kiran G, May 8, 2025 at 1:03 AM
    #4
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My PC loses Video Output when I Update the Display Driver or connect to the internet

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