Windows 10: My pc periodically toggles between charging and not charging while plugged in

Please just recently my laptop toggles between plugged in and not charging every 2 seconds, this happens for like 40 seconds and stops. Maybe a few hours, does it again especially when I’m gaming. Please I need helpHp omen 15 laptop 2021 editionS/N- 5CD1313LNP

:)

 

My Computer is Plugged in but not Charging

My laptop computer is plugged in but not charging. The power supply will maintain the charge level (%), but not add to it. Removing and reinserting the battery allows the power supply to add to the % charge to 100%.

Steps performed:

• Turning the computer off and restarting it returns the computer to the Plugged in, Not Charging state.
  
• Removing the battery again allows one complete charge, after which the laptop would no longer charge again.
  
• I have used more than one power supply with the same condition.
  

To resolve the issue, I remove the battery, obtain a complete charge, and maintain this charge by always keeping the power supply plugged in.

What is the root of the problem?

 

Plugged in, not charging


There are 3 points of failure for a laptop that does not charge (And has been determined to be a hardware problem and NOT a software/OS problem). OS problems can be tested as mentioned above.

• Dying battery (end of recharge cycle limit) as DustSailor and bro67 have mentioned.
• Defective/dead charger/power supply
• Broken DC In port (very common)

Sometimes in the case of a broken DC In port you can wiggle the power jack in the port and see it starts to charge and then goes back to "Plugged In Not Charging" when you let go. But not always.

Sometimes with the Charger/Power Supply it is only the jack that is defective.

First order of business is to borrow a Charger/Power Supply (be sure it has the same voltage IN as yours) and test it to see if it will charge the battery.

The rest is replacing parts until you get to the offending one.
The Charger/Power Supply is cheapest to replace first.
Then the Battery
Then to the shop to see if the DC In port can/should be replaced.

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.