Windows 10: My PC plays cd's but will not play dvd's it says that the computer cannot read because of...

As above, can anyone helo?

:)

 

DVD/CD'S Not Playing

Dvd's/cd's are no longer playing on my ACER Aspire E15 laptop. I downloaded Windows 10 last year. I have not used my dvd drive since installing Windows 10. When I put a DVD in, the green light comes on and then goes off and nothing else happens. The
DVD/CD drive shows on my computer but is not being recognized when I do a chkdsk for drive d (I assume that is my DVD/CD drive). It says there is no drive d.

Can anyone provide any suggestions to fix this problem?

 

playing cd and dvd

I can no longer play cds or dvds on my laptop with windows 10.

Any suggestions?

 

CD not reading Cds but reads and plays DVD's

I already tried another drive of a different make. Sorry, but this is a self build, kind of hard to contact the PC company that made it.

I'm sorry but because Windows 10 is the newer item I would say it is a Windows incompatibility with 2 different established drives that worked great in windows 7, not the drives fault.



I edited my initial post to reflect my solution. Not going to list model numbers and brands I had trouble with at this point in time. I simply don't think Windows 10 plug and play is up to speed. But my suggestion is to anyone with this problem and the
ability to do so should swap out the problem drive with a know good one probably from a different manufacturer and see what happens.