Windows 10: My pc randomly crashes without warning please help

Discus and support My pc randomly crashes without warning please help in Windows 10 Software and Apps to solve the problem; recently upgraded my pc and have randomly being getting crashes without any bluescreen, it just reboots.i changed my cpu, mobo, and ram.i5-13600kMSI... Discussion in 'Windows 10 Software and Apps' started by devrune, Aug 10, 2024.

  1. devrune Win User

    My pc randomly crashes without warning please help


    recently upgraded my pc and have randomly being getting crashes without any bluescreen, it just reboots.i changed my cpu, mobo, and ram.i5-13600kMSI Z790 gaming pro wifi2x16 gb trident z ddr5 7200asus tuf rtx 3080 10gbcorsair rm 850xm.2 samsung 970 evo 1tbm.2 samsung 990 evo tbkraken z73 cooleri have checked my temps and everything seems finei have flashed the latest biosdrivers should all be updatedin event viewer i see several warnings and errors around a critical event labeled kernel-power. i think there is some way to view the log, but i don't know how to do that. i don't really know what

    :)
     
    devrune, Aug 10, 2024
    #1
  2. Naby Win User

    10 Crashing Randomly and During Updates and File Downloads

    This is a re-post from here.

    I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

    Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

    I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

    I think the next step was to run V2 Log collector, that data is attached.

    Any help is appreciated.

    Thanks,
    Chris
     
  3. DistributedCOM (warning 10016) keeps freezing/crashing my PC randomly

    Hi,

    just got a new pc, freshly installed (twice) and everything. It's brand new hardware, everything updated to the latest version (BIOS, drivers, firmwares, ... ). I've done a sfc /scannow, which 'repaired' 100 errors. I've done a memorycheck and everything.
    It started first when Oculus Rift was running and hardware was plugged in. I disabled the Digital Audio Nvidia drivers as suggested and also a Windows System Check. Which seemed to help, at first. It didn't crash anymore during use of Oculus Rift software/hardware with other applications open (like Chrome and such).

    But it still crashes/freezes randomly.
    I've checked the eventlog and the same 3 DCOM warnings keep popping up, around the same time the pc freezes. Sometimes even a BSOD clock_watchdog_timeout.
    These are:
    ShellServiceHost : CLSID {6B3B8D23-FA8D-40B9-8DBD-B950333E2C52} APPID {4839DDB7-58C2-48F5-8283-E1D1807D0D7D}

    Immersive Shell : {C2F03A33-21F5-47FA-B4BB-156362A2F239} APPID {316CDED5-E4AE-4B15-9113-7055D84DCC97}
    PerAppRuntimeBroker : {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402}

    I've also found some crashdumps in my local appdata that also point to some errors.
    The dumpfile of SystemSettings, with error-code : c000041d

    and Home2-Win64-Shipping with error-code : c0000005 (this is from the Oculus software, although this one doesn't seem to happen anymore.

    I've tried doing the solutions regarding the 10016 warnings, presented here:
    https://www.makeuseof.com/tag/fix-distributedcom-error-10016-windows/

    [FIX] DCOM Event 10016 Error in Windows 11/10

    I get as far until the Component Services, where I never seem to get permission to adjust the start/launch options. But also, they seem to be configured as suggested. So in a way, that would work either.
    I also tried the first method of the first link. I can remove all those suggested, except for 'MachineLaunchRestriction', which just changes into 'MachineLaunchRestrictionOld'

    My computer is

    • i7 13700k
    • 32GM RAM 3600
    • Asus TUF Gaming Z690-Plus Wifi D4
    • Asus Nvidia Geforce RTX3060 OC dual
    • Samsung 980 Pro SSD and Seagate HDD
    • Windows 10 (Home)

    I've seen post claiming these 10016 warning are unlikely the cause to crash a system. But apparently they do with mine. I've already exhausted every avenue, and these 10016 warnings are the only ones in the log just after a crash has happened.

    Also, why can't I seem to make a backup system copy anymore, while I have more than enough space on that partition. The backup file is calculated at around 200Gb while the partion is 250Gb. So why all of a sudden I can't create a backup anymore?

    Hope for some help. This shouldn't happen with a brand new computer. Or is Windows still not up-to-date with the 13th Gen Intel processors?

    Cheers,
     
    Eye Emotion, Aug 10, 2024
    #3
  4. My pc randomly crashes without warning please help

    PC will randomly crash with no BSOD. Please help.

    Hello Microsoft Community,

    I hope this message finds you well. I am reaching out for urgent assistance with a longstanding issue that has been plaguing my PC for months. the problem is that my computer tends to crash randomly without any discernible cause or consistency. I have made several attempts to troubleshoot and resolve the issue, but so far, I haven't been able to pinpoint the root cause. I also cannot remember when exactly this issue began.

    Here's a summary of what I've tried and observed, although not all-inclusive as this has been going on for a while now and i've attempted mutiple resolutions:

    1. Windows and Driver Updates:
      • Windows is up to date.
      • All drivers, including GPU drivers, are current.
    2. Hardware Diagnostics:
      • I've run comprehensive hardware diagnostics with no reported issues.
    3. Temperature Analysis:
      • While I haven't confirmed with third-party software, the crashes don't seem to be temperature-related, occurring even at low temperatures.
    4. Power Supply:
      • The power supply is functioning correctly, though I haven't confirmed with third-party software.
    5. Event Viewer Insights:
      • The Event Viewer shows a recurring critical error (EventID 41) with no specific cause mentioned.
    6. SFC and DISM:
      • System File Checker (SFC) and Deployment Image Service and Management Tool (DISM) scans have returned clear results.
    7. Malware Scans:
      • Full scans with Malwarebytes have found no issues.
    8. BIOS Update:
      • The BIOS is updated to the latest version.
    PC Specifications:

    • Operating System:
      • Windows 10 Home 64-bit
    • CPU:
      • AMD Ryzen 5 1600X, 34 °C
      • Summit Ridge 14nm Technology
    • RAM:
      • 32.0GB Dual-Channel DDR4 @ 1599MHz (14-14-14-34)
    • Motherboard:
      • ASRock X370 Professional Gaming (AM4), 45 °C
    • Graphics:
      • HP N270h (1920x1080@60Hz)
      • SE2717H/HX (1920x1080@60Hz)
      • S24R35xFZ (1920x1080@60Hz)
      • 4095MB NVIDIA GeForce RTX 3070 (NVIDIA), 55 °C
    • Storage:
      • 1863GB Seagate ST2000DM006-2DM164 (SATA), 42 °C
      • 232GB Samsung SSD 960 EVO 250GB (Unknown (SSD))
      • 931GB Samsung SSD 970 EVO Plus 1TB (Unknown (SSD))
    • Optical Drives:
      • No optical disk drives detected
    • Audio:
      • CORSAIR HS80 RGB Wireless Gaming Headset
    Additional Information:

    • Minidump files are enabled but do not generate upon these crashes.
    Recent Observations:

    • The crashes persist, happening even during simple tasks like internet browsing.
    • Previous attempts to resolve the issue, including uninstalling Razor Synapse due to a failed stress test, have not provided a lasting solution.
    • As a network admin with various IT certifications, I've exhausted my troubleshooting capabilities.
    Considerations:

    • A complete PC reset is the only unexplored option, but I'm hesitant due to the risk of data loss and the time-consuming process of reinstalling and reconfiguring.
    • Financial constraints make purchasing a new PC challenging at the moment.
    I would greatly appreciate any insights or suggestions from the community. If there are specific diagnostic steps or information that might help narrow down the issue, please share your expertise. Thank you in advance for your time and assistance.

    Best regards,

    Nathan
     
    NathanJeffcoat, Aug 10, 2024
    #4
Thema:

My pc randomly crashes without warning please help

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