Windows 10: My PC randomly cuts off display while gaming with the sound still working but the gpu fans stop

So i have been having this problem a lot recently after buying an rx 580 8gb 2048sp i tried a lot of solutions like DDU and reinstalling all drivers firstly i had the AMD adrenaline software installed and when the problem happens and i uninstall it the software stops working and it says that its not compatible with my hardware even though it was working properly beforeafter that i only installed the GPU and Chipset drivers without the software i thought that fixed it but after one day it happened again i keep getting event id 7023 and 7031 and 7034 related to GameInput service i have copied th

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Sound cuts out when in game and call

Hello Lilium,

We realize the inconvenience you are experiencing with Sound cut's out in between games and calls. We will certainly help you.

• What happens when you only play the game and not use any other application? Does the sound stay?
• Have you installed all pending Windows updates?

For now we suggest you to try the steps from the link below and check if it helps:

Fix sound problems

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Display Cuts to Black w/ Sound, Requiring Restart

Relevant information:
GPU - EVGA manufactured GTX 970 (SC, ACX 2.0)
OS: Windows 10 Home, Version 1903, Build 18362.418

My display has been cutting to black without warning when playing certain games, and more specifically, when doing very specific things in these games. Immediately after the display goes black, I hear a notification from Windows and the audio from my game. The game still appears to be responsive to input, indicated by the sound played from associated actions (walking, shooting, et cetera).

For example, in an FPS, there is a very small and specific area on a certain map which guarantees my display to cut to black. Now, more recently while playing a different game, an MMO, my display cuts to black shortly after roaming on a specific planet. The two instances don't appear to be causally linked beyond that they're arbitrarily restricted to specific, and repeatable instances.

Now, I have taken a measure in the past to address the problem with no success. I have used Display Driver Uninstaller (DDU) to perform a clean reinstall of my graphics driver. With no success from that, I only have questions on interpreting this issue.

Could my GPU be dying? (doubt)
Should I reinstall Windows?
Should I reinstall the afflicted games?
Is this an issue with software or hardware?
What steps should I be taking?
Et cetera.

Any insight would be greatly appreciated.

 

Pc screens turns off randomly and fans stop spinning but pc is not off

Pc screens turns off randomly and fans stop spinning but still hearing sound in my airpods. my keyboard, mouse, mic and pc lights are still on. this happens randomly once or 5 times a day. Can someone help me with this? I also have a picture off what it looks like.