Windows 10: my pc randomly goes black with cursor and get back to normal

Discus and support my pc randomly goes black with cursor and get back to normal in Windows 10 Software and Apps to solve the problem; i also cant download anything since it goes black with cursor and get back on and i cant open some apps is there a solve ?... Discussion in 'Windows 10 Software and Apps' started by Zeyad akif, May 13, 2025 at 12:42 PM.

  1. ZEYAD AKIF
    Zeyad akif Win User

    my pc randomly goes black with cursor and get back to normal


    i also cant download anything since it goes black with cursor and get back on and i cant open some apps is there a solve ?

    :)
     
    Zeyad akif, May 13, 2025 at 12:42 PM
    #1
  2. XELVANIA
    Xelvania Win User

    Desktop background randomly goes completely black

    Not sure how to edit my post (can't find an edit button anywhere), but here's a photo of my screen black and me dragging my mouse cursor while holding the left click down. Apparently, I start removing the black by doing this and it reveals my wallpaper, little by little. It's so weird and I don't know what is causing this.


    my pc randomly goes black with cursor and get back to normal 167574d1512889716t-desktop-background-randomly-goes-completely-black-fghxtrhfnhvmhgcjhkuk.png
     
    Xelvania, May 13, 2025 at 12:45 PM
    #2
  3. VINODH_KUMAR V
    Vinodh_Kumar V Win User
    BLACK SCREEN WITH CURSOR ON NEW ACER PC

    Hi Mich,

    Welcome to Microsoft Community.

    Sorry to know that you are unable start Windows 10 as it is stuck with Black screen and cursor. I will certainly help you.

    This issue might occur if the display drivers goes corrupted or the startup files are damaged.

    I suggest you to follow the steps recommended by Amit Kumar on September 24, 2015
    on similar issue from the following link and check if it resolves the issue.

    Redirecting

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

    Thank you.
     
    Vinodh_Kumar V, May 13, 2025 at 12:45 PM
    #3
  4. ANARON
    anaron Win User

    my pc randomly goes black with cursor and get back to normal

    Primary monitor randomly goes black

    Got a monitor issue. Looked at other posts about this issue be could not find anything addressing my issue. Over the past few months, my primary monitor randomly (no pattern to the issue) goes black but the led shows it to still be working. Secondary monitor is working. Only way to get the primary back is to reboot the computer. I tried reversing the DVI-D cable but no luck, primary still goes black. Regardless of which monitor is set to primary, that is the monitor that goes black. The monitor set as secondary never goes black. Any ideas?
     
    anaron, May 13, 2025 at 12:45 PM
    #4
Thema:

my pc randomly goes black with cursor and get back to normal

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